Barbara Esquivel
Henderson,NV
Summary
Dedicated professional with experience in customer service, administrative support, and medical assistance. Skilled in handling inquiries, data entry, billing, and multitasking in fast-paced environments. Bilingual in English and Spanish with strong organizational and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Case Manager/ Lead for Women
Daisy Co-Ed Sober Living Home
12.2024 - Current
- Developed individualized care plans to address clients' specific recovery needs.
- Coordinated with healthcare providers to ensure comprehensive treatment and support services.
- Facilitated group therapy sessions to promote peer support and shared experiences among residents.
- Monitored client progress through regular assessments and adjusted care plans accordingly.
Dollar General Store
01.2017 - 01.2018
- Handled cashier operations and ten-key data entry.
- Managed inventory stocking and organization.
- Provided excellent customer service and resolved concerns.
Knoah Call Center
01.2016 - 01.2017
- Assisted customers with inquiries via inbound calls.
- Resolved account issues and processed payments.
- Maintained accurate customer records.
Sitel Call Center
01.2014 - 01.2014
- Managed inbound and outbound customer calls.
- Assisted with account resolutions and payments.
- Delivered high-quality customer support.
San Joaquin General Hospital
01.2011 - 01.2014
- Enhanced patient care by providing efficient front and back-office medical assistance.
- Supported healthcare providers during patient examinations for optimal clinical outcomes.
- Streamlined management of patient records, appointments, and billing processes.
- Prioritized patient comfort and care throughout their medical visits.
Education
Graduate -
West Side High School
Dos Palos, CA01.2014
Certificate of Completion - undefined
Chabot College
Hayward, CA01.2010
Skills
- Strong customer service and communication skills
- Experience in accounting and data entry
- Excellent organizational and typing abilities
- Ability to multitask efficiently
- Proficient in office software
- Works well independently and in teams
- Reliable, punctual, and personable
Languages
English
Spanish
Timeline
Case Manager/ Lead for Women
Daisy Co-Ed Sober Living Home
12.2024 - Current
Dollar General Store
01.2017 - 01.2018
Knoah Call Center
01.2016 - 01.2017
Sitel Call Center
01.2014 - 01.2014
San Joaquin General Hospital
01.2011 - 01.2014
Certificate of Completion - undefined
Chabot College
Graduate -
West Side High School