Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Paola Fernandez sarmiento

katy,texas

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Leasing Agent

Parkside Grand Parkway
11.2023 - Current
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.

Cashier

Mia's Table
04.2023 - 10.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Restaurant Manager

Frita Batidos
06.2019 - 01.2022
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

Certificate - Food And Drink Handler

Texas Food Handler
Online
08-2023

GED -

Gustavo H Machado
Maracay - Venezuela
06-2017

Skills

  • Customer satisfaction
  • Time management
  • Team leadership
  • Leasing and sales
  • Property management
  • Decision-making
  • Cash handling
  • Memory retention

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Leasing Agent

Parkside Grand Parkway
11.2023 - Current

Cashier

Mia's Table
04.2023 - 10.2023

Restaurant Manager

Frita Batidos
06.2019 - 01.2022

Certificate - Food And Drink Handler

Texas Food Handler

GED -

Gustavo H Machado
Barbara Paola Fernandez sarmiento