Barbara Finogle
Weis Markets Inc
Dallas,PA
25
years of professional experience
Dynamic and results-driven sales associate with extensive experience at Weis Markets Inc. Proven track record in enhancing customer satisfaction through exceptional service and effective cash handling. Skilled in POS system operation and adept at fostering teamwork, contributing to a cohesive retail environment that drives repeat business.
Work History
Frontend Sales Associate
4 Years 2 Months- Operated cash register accurately while processing customer purchases and payment methods
- Assisted shoppers with product locations, pricing questions, and front-end service requests
- Bagged groceries carefully to protect items and support efficient checkout flow
- Maintained clean checkout areas, replenished supplies, and organized register stations
- Verified coupons, discounts, and loyalty offers according to store procedures
- Supported self-checkout operations by guiding customers and monitoring transaction activity
- Resolved basic customer concerns by communicating promptly with front-end supervisors
- Followed loss prevention and safety procedures while delivering courteous customer service
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Assisted in inventory management and restocking, ensuring products were readily available for purchase.
- Enhanced team performance by collaborating with colleagues, offering support and sharing best practices.
- Promoted store loyalty programs to encourage repeat business from satisfied customers.
- Collaborated with fellow team members to maintain cohesive communication and effective workflow throughout the day-to-day operations of the store location.
- Utilized point-of-sale system proficiently for accurate record-keeping of all transactions during shifts worked.
- Maintained a clean and inviting store environment, promoting a positive shopping experience for all customers.
- Developed strong relationships with customers by actively listening to their needs and providing tailored solutions.
- Increased customer satisfaction by providing knowledgeable product recommendations and friendly service.
- Handled customer inquiries and resolved issues promptly, demonstrating excellent problem-solving skills.
- Participated in ongoing training sessions to stay informed about new products, promotions, and company policies.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Merchandiser
3 Years 8 Months- Arranged plant displays to maintain attractive, organized retail presentation.
- Restocked merchandise and supplies to keep sales floor consistently available.
- Rotated plants and products to reduce damage and remove unsellable inventory.
- Watered and maintained greenhouse merchandise to support healthy product quality.
- Assisted with unloading, pricing, and staging incoming plant shipments.
- Updated display areas to reflect seasonal product changes and customer demand.
- Supported store operations by moving carts, materials, and merchandise safely.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Improved product visibility by strategically organizing merchandise on showroom floors.
- Facilitated training sessions for new merchandisers, improving team skills and performance.
- Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
Sales Associate
5 Years 7 Months- Assisted customers with product selection, availability questions, and store navigation
- Processed sales transactions accurately using point-of-sale systems and payment methods
- Restocked merchandise, organized shelves, and maintained clean, presentable sales displays
- Resolved basic customer concerns and directed issues to appropriate department support
- Followed store policies for cash handling, safety, and loss prevention procedures
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Associate
2 Years 2 Months- Supported inventory counts by checking stock levels and reporting replenishment needs
- Recovered sales floor by facing products and removing misplaced or damaged items
- Communicated product features and promotions to improve customer purchasing decisions
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cook
3 Years 1 Month- Prepared nutritious meals following dietary guidelines and resident meal preferences.
- Followed food safety procedures for storage, handling, and sanitation standards.
- Monitored inventory levels and reported supply needs to maintain kitchen readiness.
- Coordinated meal timing to support efficient service for breakfast, lunch, and dinner.
- Maintained clean workstations, equipment, and serving areas throughout shifts.
- Adapted recipes and portions to meet special diet and texture-modified needs.
- Verified freshness and quality of ingredients before cooking and service.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Dietary Aide
1 Year 3 Months- Prepared patient meal trays according to dietary orders and texture requirements.
- Delivered meals promptly while verifying accuracy, portions, and special diet restrictions.
- Sanitized dining areas, carts, and service equipment to support infection control standards.
- Assisted kitchen staff with food assembly, stocking, and dishroom cleanup tasks.
- Monitored meal preferences and reported concerns to nursing and dietary teams.
- Followed sanitation procedures for safe handling of food and kitchen supplies.
- Adapted quickly to changing meal counts, special requests, and service schedules.
- Supported resident mealtime needs with courteous, attentive service and clear communication.
- Kept all kitchen areas clean, tidy and free of hazards.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
High School Diploma
Skills
Goal oriented
Store maintenance
Teamwork and collaboration
Customer service
Friendly and outgoing
Listening skills
Excellent people skills
Multi-tasking strength
Exceptional customer service
Money handling
Cash handling
Customer engagement
Flexible schedule
Cash register operation
Store opening and closing
Cash handling accuracy
Retail store operations
POS system operation
Policy and procedure adherence
Timeline
Frontend Sales Associate
Weis Markets Inc
09.2022 - CurrentRead More
Merchandiser
Dan Schantz Farm & Greenhouses
03.2018 - 11.2021Read More
Sales Associate
Walmart Super Center
08.2012 - 03.2018Read More
Sales Associate
CVS Store
12.2006 - 02.2009Read More
Cook
Greenbrair Retirement Center
05.2003 - 06.2006Read More
Dietary Aide
Meadows Nursing Center
03.2002 - 06.2003Read More
Wilson Senior High
High School Diploma
Read More