Barbara Fowler
Dispatch/Clercal
La Mesa ,CA
Summary
Dynamic professional with extensive experience as a Booking Clerk at San Diego Central Jail, adept at prioritizing urgent calls and collaborating with public safety agencies. Proven ability to manage complex clerical tasks and train new staff, enhancing operational efficiency. Skilled in telecommunications systems and fostering strong vendor relationships.
Knowledgeable Desired Position with solid background in managing booking processes and client interactions. Leveraged organizational skills to streamline scheduling and improve customer satisfaction. Demonstrated efficiency in handling reservations and resolving conflicts while maintaining strong communication and multitasking abilities.
Overview
2024
2024
years of professional experience
Work History
Booking Clerk
San Diego Central Jail
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Provided on-the-job training to newly hired workers and team members.
Public Safety Operator
California Hwy Patrol
05.2003 - 02.2024
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Provided on-the-job training to newly hired workers and team members.
Clerk/Typist
State Of California-CCWF
06.1999 - 06.2000
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
Education
N/a - Applied Psychology
Sdsu
San Diego, CA1990
Skills
Booking Clerk
Book inmates getting point of contact
getting listen o alyssa
Accomplishments
was able to convince a man that was treatening suicide and convinced him no to
worked well with callers under stress
Timeline
Public Safety Operator
California Hwy Patrol
05.2003 - 02.2024
Clerk/Typist
State Of California-CCWF
06.1999 - 06.2000
Booking Clerk
San Diego Central Jail
N/a - Applied Psychology
Sdsu
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