Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Fredrickson

Forest Ranch,USA

Summary

Knowledgeable claims examiner with proven track record in managing complex claims. Demonstrated customer service based problem-solving, consistently delivering positive outcomes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Resolution Manager

Gallagher Bassett
02.2025 - Current

Handling a Workers Compensation caseload from inception to final settlement, including initial investigation of new claims to compromise and release of future medical claims.

Senior Claims Examiner

Athens Administrators
12.2018 - 02.2025
  • Handling a Workers Compensation/ 4850 benefits caseload from inception to final settlement, including initial investigation of new workers compensation claims through compromise and release of future medical claims.

Claims Supervisor

Pegasus Risk Management
02.2007 - 01.2018
  • Provide guidance to ensure all benefits are processed timely; reserves are accurate and review delays/denials to determine if they are appropriate.
  • Schedule training based on the needs of the team.
  • Provide status reports, schedule file reviews and updates for brokers and employers providing excellent customer service. Oversee incoming claim set up and assignment to claims team based on experience and knowledge.
  • Senior Workers’ Compensation Examiner
  • Handling a Workers Compensation caseload from inception to final settlement, including initial investigation of new workers comp. claims to compromise and release of future medical claims.

Workers’ Compensation Adjuster III

Broadspire, A Crawford Company
01.2003 - 01.2007
  • Handling a Workers Compensation caseload from inception to final settlement, including initial investigation of new workers comp. claims to compromise and release of future medical claims.
  • Subrogation Adjuster
  • Identify third party recovery potential. Analyze cost effectiveness of pursuit. Place adverse party on notice of lien and pursue recovery by monetary recovery, third party compromise and release, credit, or sale of lien.
  • Liability Adjuster II
  • Handle liability claims from inception to final settlement of claim. Confirm coverage, investigate claim details, and settle bodily injury and property claims. Clients include insurance company, self insured retention policies, and self insured clients. Personal auto lines, commercial auto lines, auto liability and commercial liability policies.

Education

Associate Of Science - Behavioral Sciences

Merced College
Merced, CA

Associate Of Arts - Child Development

Merced College
Merced, CA

Skills

  • Claims reviewing
  • Strategic thinking
  • Coaching and mentoring
  • Policy enforcement
  • Reporting requirements
  • Claims evaluations
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Computer skills
  • Organizational skills

Certification

  • Completion of the Self-Insured Administrator’s Exam (Passed)
  • AIC (Associate In Claims)
  • WCCA (Workers’ Compensation Claims Administration)
  • WCCP (Workers’ Compensation Claims Professional)

Timeline

Senior Resolution Manager

Gallagher Bassett
02.2025 - Current

Senior Claims Examiner

Athens Administrators
12.2018 - 02.2025

Claims Supervisor

Pegasus Risk Management
02.2007 - 01.2018

Workers’ Compensation Adjuster III

Broadspire, A Crawford Company
01.2003 - 01.2007

Associate Of Science - Behavioral Sciences

Merced College

Associate Of Arts - Child Development

Merced College
Barbara Fredrickson