Attentive and energetic individual provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks. Excellent planning, problem-solving and decision-making abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesperson
Abbey Tent And Party Rentals
Fairfield, CT
07.2021 - 12.2023
Worked to build relationships with customers and built potential for additional sales.
Generated weekly check runs for approved invoices.
Maintained organized filing systems for both paper and electronic documents.
Maintained accurate records of payments, credits, and other transactions.
Responded promptly to internal customer inquiries about payment status and account balances.
Ensured all required supporting documentation is attached before processing payments.
Provided exceptional, personalized customer service resulting in increased sales and improved customer satisfaction.
Created a pleasant and effortless shopping experience by actively engaging customers in social interactions
Listened to clients and introduced solutions to satisfy business and personal needs.
Informed customers of current store promotions to encourage additional sales purchases.
Processed exchanges, refunded payments for returned items, and provided store credit to enhance customer satisfaction.
Demonstrated product benefits and advantages to potential customers while engaging in pricing discussions.
Approached browsing customers to initiate conversations to determine buying preferences.
Maintained regular review of aging reports for timely payment submission.
Resolved payment issues with vendors as needed.
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Private Nanny
Private Family
New Canaan, CT
02.2018 - 07.2021
Organized and cleaned home after activities by picking up toys and straightening up play room.
Built positive and nurturing environments to support child social and emotional growth.
Played games, worked on puzzles and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Led indoor and outdoor activities to entertain and occupy children.
Taught children everyday skills and language.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Organized different types of activities to enhance physical and intellectual development.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Prepared tasty, healthy meals for children to encourage good eating habits.
Assisted children with homework assignments and special projects across different subjects.
Involved children in caring for household pets and chores.
Drove children to dance, cheer and sports practices.
Fostered close relationships with children by discussing school, friends and hobbies.
Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
Maintained updated list of emergency contact information and child's health information in case of emergencies.
Studied and researched food allergies to understand requirements for individuals with such conditions.
Restaurant Busser
Castle On Post
Fairfield, CT
02.2017 - 01.2018
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Provided respectful and courteous bussing services while operating within active dining rooms.
Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Fairfield Warde High School
Fairfield, CT
06.2016
Skills
Customer Understanding
Corrective Actions
Calming Strategies
Operational Efficiency
Information Updates
Effective Communicator
Prioritizing Workflows
Loyalty Building
Upselling Strategies
Time Management
Good Written and Verbal Communication
Suggestive Selling
Exceeding Customer Expectations
Invoice Processing
Payment Processing
Payment Scheduling
Certification
Currently enrolled in Accounts Payable Specialist certification program