Melinda Gilbar
Lancaster,NH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Salesperson
Top Furniture
10.2011 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Developed and grew leads through repeat business and customer referrals.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and delivered engaging sales presentations to convey product benefits.
Manager
Radio Shack Dealer
03.2007 - 06.2011
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
GED -
North Country Union
Newport, VTSkills
- Needs Analysis
- Sales Presentation
- Cross-Selling Products and Services
- Sales Process
- Cash Register Operation
- Customer Understanding
- Sales Management
- Loyalty Building
- Effective Communicator
- Client Rapport-Building
- Customer Care
- Professional Telephone Etiquette
- Suggestive Selling
- Customer Experience Improvement
- Credit and Debt Card Processing
- Serve Customers
Timeline
Salesperson
Top Furniture
10.2011 - Current
Manager
Radio Shack Dealer
03.2007 - 06.2011
GED -
North Country Union
Similar Profiles
GABY JHOSELYN TINOCO TRUJILLOGABY JHOSELYN TINOCO TRUJILLO
ADMINISTRATIVE AND ACCOUNTING ASSISTANT at MAKING FURNITURE TOP S.A.CADMINISTRATIVE AND ACCOUNTING ASSISTANT at MAKING FURNITURE TOP S.A.C
Anamika OjhaAnamika Ojha
Director of Amazon Accounts at eSolutions Furniture (Bush Furniture / Bestar Furniture)Director of Amazon Accounts at eSolutions Furniture (Bush Furniture / Bestar Furniture)
Mischa JargowskyMischa Jargowsky
Land Development and Residential Construction at Top Land Development and Top Construction LLCLand Development and Residential Construction at Top Land Development and Top Construction LLC