Barbara Henley
Houston,United States
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Invoice Processor
Invoice Processor
Administrative Clerk
United Airlnes
03.1999 - 04.2002
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Coordinated travel arrangements for management, ensuring cost-effective bookings and well-organized itineraries.
- Improved communication between departments through effective scheduling and coordination of meetings.
Receptionist
Kelly Services
05.1993 - 02.1996
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Education
No Degree - Business Administration
University of Houston - Downtown
Houston, TXNo Degree - Secretarial Studies And Office Administration
Video Technical Institute
Houston, TX09.1987
Skills
- Order Processing
- Customer Service
- Regulatory Compliance
- Money Handling
Timeline
Administrative Clerk
United Airlnes
03.1999 - 04.2002
Receptionist
Kelly Services
05.1993 - 02.1996
Retail Sales Associate
Invoice Processor
Invoice Processor
No Degree - Business Administration
University of Houston - Downtown
No Degree - Secretarial Studies And Office Administration
Video Technical Institute
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