BARBARA JACKSON
Albany,GA
Summary
A flexible and motivated Administrative, Customer Service, and Industrial professional offering over 20 years of experience in warehouse and human service settings seeking career opportunities related to my skills and expertise; Key skills include process improvement techniques, safety, and exceeding goals/objectives.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Burger King
Albany, GA
05.2007 - Current
- Ensures team provides outstanding service and satisfied guests; Hired, trained & coached the team
- Utilizes HOSPITALITY Systems to run a great restaurant every shift, every day
- Implements restaurant controls, especially cash, inventory, and quality
- Sets and meets restaurant goals for service, operations and financial results
- Manages all shipping and receiving functions from food service companies
Customer Service/Stocker
Dollartree
Albany, Ga
07.2022 - 02.2025
- Organized merchandise displays to enhance product visibility and accessibility.
- Restocked shelves efficiently to maintain optimal inventory levels.
- Ensured compliance with safety standards during stocking processes.
- Collaborated with team members to streamline stock replenishment procedures.
- Assisted in managing backroom operations to optimize storage space utilization.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
Quality Assurance Specialist
Sunnyland Farm & Tara Foods
Albany, GA
10.2015 - 05.2016
- Planned, implemented, and monitored activities related to material management and inventory control
- Oversaw daily cycle counts to ensure inventory accuracy; Prepares and analyzes reports
- Verified clerical computations against physical count of stock, adjust errors in computation/count, and investigates/reports reasons for discrepancies
- Verified product (peanuts) reconciliations of daily production (at applicable sites)
Lead Sales Associate
Kohl’s Department Store
Albany, GA
05.2010 - 03.2014
- Greeted customers, responded to questions, and improved engagement with merchandise
- Operated cash registers, managed financial transactions, and balanced drawers
- Directed customers to merchandise within the store; Increased in store sales
- Trained newer or less experienced employees in their tasks and responsibilities
- Introduced promotions and opportunities to customers to increase purchase amounts
Lead Warehouse Associate / Order Picker
Georgia Personnel Service
Albany, GA
04.2004 - 05.2007
- Checked daily production orders to ensure fulfillment of customer orders
- Promoted safety on a daily basis and ensured accurate shipments, rotation of inventory, and proper coding of products
- Performed the human relations functions such as training, retaining, and counseling on professional problems
- Oversaw various processing operations and worked with other supervisors to solve problems
- Utilized heavy machinery to pick orders and sort for distribution
Lead Deboner
Cagle’s Processing Plant
Camilla, GA
05.1994 - 04.2004
- Led the team to meet business objectives; assists with scheduling of employees as needed
- Trained new hires and developed existing team members with innovative procedures
- Designed and implemented process improvement techniques to speed production rates
- Generated reports and collects data related to product completion and distribution
- Inspected meat products for defects, bruises or blemishes and removes them along with any excess fat to ensure quality
- Separated meats and byproducts into specified containers and sealed containers
Education
Manufacturing Specialist - undefined
Albany Technical College
Albany, GA11.2003
Forklift Operation - undefined
Albany Technical College
Albany, GA11.2003
Skills
Assisted with electronic and manual filing processes
Conducted data collection and entry tasks
Utilized computer technology for various operational needs
Supported material handling activities
Facilitated shipping and receiving operations
Performed preventative maintenance on equipment
Operated machines efficiently
Utilized warehouse management systems for inventory tracking
Operated forklifts and pallet jacks safely
Provided training and supervision to team members
Worked on assembly lines to ensure production flow
Managed inventory control procedures
Executed administrative duties accurately
Maintained attention to detail in all tasks
Conducted quality control checks
Handled stocking of materials
Promoted workplace safety measures
Timeline
Customer Service/Stocker
Dollartree
07.2022 - 02.2025
Quality Assurance Specialist
Sunnyland Farm & Tara Foods
10.2015 - 05.2016
Lead Sales Associate
Kohl’s Department Store
05.2010 - 03.2014
Assistant Manager
Burger King
05.2007 - Current
Lead Warehouse Associate / Order Picker
Georgia Personnel Service
04.2004 - 05.2007
Lead Deboner
Cagle’s Processing Plant
05.1994 - 04.2004
Manufacturing Specialist - undefined
Albany Technical College
Forklift Operation - undefined
Albany Technical College