Seasoned HR Generalist/Coordinator with a proven track record at VANTAGE Aging, enhancing recruitment processes and employee satisfaction. Excelled in HRIS technologies and interpersonal communication, demonstrating exceptional organizational skills.
Work History
HR Generalist/HR Coordinator
VANTAGE Aging
Akron, OH
01.2007 - 12.2024
Company Overview: Provides a variety of services to the community and training programs for mature adults
Recruit and assist in the screening of new applicants from several counties throughout the State of Ohio
Assist with the management of a full spectrum of HR operations, systems and programs: recruiting, orientations, personnel records management, benefits administration; enrollment and handle HR generalist workplace issues
Compile billing summaries and ensured the accuracy of all charges from HR related invoices
Extensive background in HR Generalist affairs, including experience in employee recruitment and retention, benefits, HR records management and conduct exit interviews as needed
Assist with recruitment efforts; job postings, screen resumes/applications, schedule interviews; appropriate skill testing conduct references and background checks, answer inquiries from applicants regarding wages and benefits
Conduct new employee orientations; ensure new hire paperwork is completed, filed appropriately and status changes communicated to payroll as needed in a timely manner
Assist with Affirmative Action record keeping and reporting, ensuring the timely and accurate entry of applicant profiles into the database
Physician Liaison & Partner Program Representative
Summa Health System - Akron Campus
01.2001 - 01.2005
Responsible for a wide variety of services including physician relations, physician orientations, service promotions, communication and sales; identified opportunities for the implementation of strategies to increase referrals into hospital services
Initiated daily visits to physician offices to promote hospital programs; and was responsible for the ongoing training of newly credentialed physicians and office staff through scheduled in-services and/or event planning
Assisted with the establishment of the Partner Program at Cuyahoga Falls General in 2001; revenues increased by 46% after implementation of the program in the first year
Patient Financial Counselor
Summa Health System - Akron Campus
01.1999 - 01.2001
Coordinated and assisted patients with the required information necessary to complete a financial assistance request
Verified patient’s primary and secondary insurance
Organized and prioritized outstanding accounts for resolution; coordinated efforts with internal and external contacts to resolve any insurance related issues
Recognized by Nurses in Healthcare Review on ability to provide detailed documentation, which lead to many successful appeals for payment
Supervisor – Lab Office/Outpatient Lab
Summa Health System - Akron Campus
01.1989 - 01.1999
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with goals and specifications.
Education
Bachelor of Arts (BA) - Social Sciences -Business
Hiram College
Hiram, OH
01.2011
Office Management
University of akron
Business Management
Hammel-actual business college
Skills
HRIS Technologies
Orientation & On-Boarding
Microsoft Office
Interviewing
Records management
Background Checks
Of note
Educational Seminars @ the following Law Firms: Jackson Lewis LLP, Vorys, Sater, Seymour & Pease LLP, Buckingham, Doolittle & Burroughs LLP, Continual training in the areas of compensation and employee and labor relations.
References
References available upon request.
Timeline
HR Generalist/HR Coordinator
VANTAGE Aging
01.2007 - 12.2024
Physician Liaison & Partner Program Representative