Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Barbara Jones

Cleveland,OH

Summary

Dynamic professional with a proven track record in customer engagement and detail orientation, honed across roles at ABG and Securitas. Excelled in relationship building and multi-tasking, significantly enhancing customer satisfaction. Expert in assessing customer needs and delivering results through clear communication and in-depth product knowledge.

Dynamic professional with a proven track record in customer engagement and detail orientation, honed across roles at Securitas and other leading companies. Excels in relationship building and effective multitasking, ensuring high levels of customer satisfaction. Demonstrates in-depth product knowledge and clear verbal communication, significantly enhancing customer experiences.

Overview

9
9
years of professional experience

Work History

Rental Sales Agent

ABG
07.2019 - Current
  • Prepare rental agreement
  • Assist customers when needed
  • Perform upsells
  • Inspect vehicles and drive safely

Security Officer

Securitas
02.2019 - 07.2019
  • Maintain a safe environment for everyone
  • Opener/ Closer for the Music Settlement School
  • Complete all tours and checkpoints
  • Provide excellent customer service

Apparel Associate

WalMart
07.2015 - 04.2019
  • Front End Operations
  • Door Greeter
  • Assist in displaying merchandise
  • Assisting customers with purchase decisions

Education

Medical Office Specialist -

Kaplan Career Institute
Cleveland, OH
01.2005

Diploma -

Glenville High
Cleveland, OH
01.1993

Skills

  • Proficient in Customer Engagement
  • Proficient Detail Orientation
  • Relationship Building
  • Effective Multi-Tasking
  • In-Depth Product Knowledge
  • Clear Verbal Communication
  • Customer Needs Assessment

References

Available upon request

Timeline

Rental Sales Agent

ABG
07.2019 - Current

Security Officer

Securitas
02.2019 - 07.2019

Apparel Associate

WalMart
07.2015 - 04.2019

Medical Office Specialist -

Kaplan Career Institute

Diploma -

Glenville High
Barbara Jones