Barbara Kennard
Bartlesville,OK
Summary
I will be a hard working employee that will be good at multitasking and managing my time. I will be devoted to giving every patient a positive and memorable experience. I was told, once, that people may not always remember you, but they will always remember how you made them feel. I think that is a very true statement. I will do my very best to keep my patients comfortable and keep their areas clean and organized. I enjoy cleaning. My family (My Dad, Mom, brother, sister and I) cleaned our church and school for our tuition to attend the private Christian school, that we graduated from, and I also cleaned houses to pay for college tuition, so I have experience with keeping things very cleaned and organized.
Overview
3
3
years of professional experience
Work History
License Monitor
Johnson County Contractor Licensing
Olathe , KS
02.2007 - 09.2007
- Made sure contractors wanting to build or modify buildings, within the limits of Johnson County, obtained current licenses, for their specific classes.
- Made sure insurances were valid and up to date.
- Held seminars, twice a year, to educate the contractors, with the continuing education they needed to keep their licenses current.
Commercial Teller/Personal Banker in Training
Bank of America
Olathe , KS
04.2004 - 01.2007
- Balanced daily transaction activity and reported any discrepancies to the supervisor.
- Assisted customers with account inquiries and provided information about banking products and services.
- Provided exceptional customer service by responding to inquiries promptly and courteously.
- Adhered to all security protocols for handling large sums of cash.
- Answered incoming calls from customers regarding their accounts.
- Identified suspicious activities or transactions that required further investigation.
- Ensured accuracy of documents before submitting them for processing.
- Enforced adherence of Bank policies and procedures while dealing with customers.
- Updated customer records on a regular basis using internal systems.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
- Kept teller window areas clean, organized and fully stocked.
- Performed currency transaction reports for foreign currency.
- Maintained confidentiality of bank records and client information.
- Built and maintained client relationships through quality, personalized interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Verified customer identification for all cash transactions in accordance with Bank policy.
- Began training as a Personal Banker but accepted the job at the County, before actually working as one.
Education
CNA
Johnson County Community College
Overland Park, KS05-2015
High School Diploma -
Olathe Christian School
Olathe , KS05-2002
Some College (No Degree) - Psychology
Johnson County Community College
Overland Park, KSSkills
- I’m Disciplined
- I work well with others
- I work well on my own
- I hold myself accountable
- I’m empathetic
- I’m organized
- I’m reliable
Timeline
License Monitor
Johnson County Contractor Licensing
02.2007 - 09.2007
Commercial Teller/Personal Banker in Training
Bank of America
04.2004 - 01.2007
CNA
Johnson County Community College
High School Diploma -
Olathe Christian School
Some College (No Degree) - Psychology
Johnson County Community College
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