Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Case Manager
HOGAR
Astoria, New York
09.2025 - Current
Coordinated communication between clients and service providers to ensure timely support.
Supported client assessments and developed individualized support plans.
Monitored client progress and revised care plans when needed.
Completed intake interviews to gather client information.
Conducted intake interviews to collect relevant client details.
Assisted clients in identifying and accessing community resources to enhance their support network.
Facilitated communication among clients, families, caregivers, and agencies to address client needs effectively.
Worked with multidisciplinary teams to improve service delivery.
Prepared case reports and submitted them to supervisors.
Recorded case notes and maintained accurate client files.
Followed ethical standards and protected client confidential information.
Daycare Owner/Operator
DBA BARBARA KING
Long Island City, New York
09.2008 - 09.2025
Created a safe, nurturing environment to promote learning and growth in children.
Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
Developed and implemented policies and procedures for daycare staff, including safety protocols.
Provided professional development training for daycare staff on topics such as early childhood education, health and safety practices, nutrition, discipline techniques.
Maintained accurate records of attendance, immunizations and other relevant information for each child.
Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Participated in meetings with state licensing officials to discuss any issues or concerns about the daycare operations.
Ordered materials and equipment to comply with state regulations.
Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.