Barbara Kirby
Stevensville,Michigan
Summary
Hardworking employee with years' of customer service experience. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. Devoted to giving every customer positive and memorable experience.
Overview
31
31
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Chicago, Ill
10.2023 - 11.2025
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Adhered to company policies regarding security and safety measures and protocol at all times.
- Provided safety instructions to passengers prior to takeoff and landing.
- Ensured passenger safety and clear communication to enhance comfort and confidence during flights.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Restaurant Owner/Operator
Waffle House of America
Lawrence, MI
09.1998 - 10.2011
- Managed daily operations of business, including hiring and training staff.
- Adhered to all health department regulations regarding food safety, storage and preparation.
- Trained new employees to perform duties.
Travel Agent
All Season's Travel/ Libby and Karla's Travel
Stevensville, Michigan
03.1995 - 08.1998
- Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
Education
Travel Agency Certificate - Tourism And Travel Management
Ivy Tech Community College of Indiana
South Bend, IN01-1998
Skills
- Exceptional Customer Service
- Positive and Professional
- Teamwork and Collaboration
- Problem Solving
- Public Speaking
- Passenger-focused
- Schedule Management
- Cleanliness and Sanitation
- Company Policy Adherence
- Food and Beverage Service
- Travel Arrangements
- POS System Operation
- Teamwork and Collaboration
- Dependability
- Punctuality
- Flexibility
Timeline
Flight Attendant
Spirit Airlines Inc.
10.2023 - 11.2025
Restaurant Owner/Operator
Waffle House of America
09.1998 - 10.2011
Travel Agent
All Season's Travel/ Libby and Karla's Travel
03.1995 - 08.1998
Travel Agency Certificate - Tourism And Travel Management
Ivy Tech Community College of Indiana