Barbara Krawczyk
Pawtucket,RI
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Showcase Cinema De Lux
11.2021 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Fine Arts - Printmaking
Rhode Island School of Design
Benefit Street,Providence,R I. 06.1978
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Very personable
Timeline
Customer Service Representative
Showcase Cinema De Lux
11.2021 - 01.2025
Bachelor Of Fine Arts - Printmaking
Rhode Island School of Design
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