Barbara Latta
Amarillo,TX
Summary
Dedicated stay-at-home mother for eight years, pursuing associate's degree and ready to reenter workforce. Innate leadership abilities and eagerness to learn make valuable asset to any team. Prioritizes punctuality and strives for excellence in all tasks undertaken.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Work Study Student
The Garden at the High Plains Food Bank
06.2019 - 08.2019
- Field Practicum for real world urban gardening, harvest, mobile distribution
- Pest management, fertilization, planting, weeding, physical outdoor labor
Server
The Plaza Restaurant
06.2015 - 04.2016
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier/Customer Service
Michael's Arts & Crafts Store
10.2015 - 01.2016
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
CSR/Cashier
Steak Express
08.2014 - 04.2015
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cashier/Customer Service
Golden Corral Corporation
03.2014 - 08.2014
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
Server/To-go/hostess
Applebee's Neighborhood Grill & Bar
05.2010 - 09.2013
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cashier/Server
Cracker Barrell Old Country Store
10.2005 - 05.2010
- Welcomed customers and helped determine their needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor's degree - General Studies
West Texas A & M University
Canyon, TX11-2027
Associate of Applied Science - Applied Plant Science Horticulture
Amarillo College
Amarillo, TX12-2024
Plant and Soil Sciences Certificate - Horticulture
Amarillo College
Amarillo, TX11.2024
GED -
Randall High School
Amarillo, TX01.1999
Skills
- Cashier
- Drawer balancing
- POS
- Organizational Skills
- Plant propagation
- Pesticide Safety Training
- Mixing fertilizer
- Hydroponics
- Greenhouse Plant Upkeep
- Powerpoint
- Customer Service
- Server
- Fast learner
- Training
- Restaurant Experience
- Cash Handling
- Horticulture
- Gardening
Certification
- Worker Protection Safety (WPS), Texas Department of Agriculture, 01/01/19, 01/01/20
- Pesticide Applicator's License
Additional Information
Texas Pesticide Worker Protection (WPS) GreenCard, Valid Texas driver's license
Personal Information
Work Permit: Authorized to work in the US for any employer
Hobbies and Interests
- Soil Science
- Horticulture
- Plant physiology
- Ecology
- Sustainable farming practices
Groups
Amarillo College STEM Club, 01/01/24, Present, Currently Treasurer of the STEM Club at Amarillo College
Timeline
Work Study Student
The Garden at the High Plains Food Bank
06.2019 - 08.2019
Cashier/Customer Service
Michael's Arts & Crafts Store
10.2015 - 01.2016
Server
The Plaza Restaurant
06.2015 - 04.2016
CSR/Cashier
Steak Express
08.2014 - 04.2015
Cashier/Customer Service
Golden Corral Corporation
03.2014 - 08.2014
Server/To-go/hostess
Applebee's Neighborhood Grill & Bar
05.2010 - 09.2013
Cashier/Server
Cracker Barrell Old Country Store
10.2005 - 05.2010
Bachelor's degree - General Studies
West Texas A & M University
Associate of Applied Science - Applied Plant Science Horticulture
Amarillo College
Plant and Soil Sciences Certificate - Horticulture
Amarillo College
GED -
Randall High School
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