BARBARA LOEHR
Helena,MT
Summary
Demonstrates exceptional skills in record keeping, problem-solving, and team coordination, enhancing workflow and client satisfaction. Committed to leveraging advanced communication and organizational abilities to foster supportive and efficient workspaces.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Office Manager
National Seating and Mobility
03.2024 - 04.2025
- Supervised daily tasks, focusing on enhancing workflow and increasing office productivity.
- Implemented a new inventory system, reducing overhead costs and saving resources.
- Facilitated team collaboration to enhance client satisfaction and optimize communication processes.
- Identified and mitigated administrative issues, ensuring uninterrupted office performance.
- Fostered a supportive team environment through regular feedback sessions, positively impacting team collaboration and overall morale.
- Streamlined interdepartmental communication processes to achieve alignment on goals and foster client satisfaction through unified teamwork.
ROI Health Information Specialist II
Ciox Health
12.2022 - 02.2024
- Oversaw electronic health records management in Epic, ensuring adherence to HIPAA standards.
- Managed patient requests for continuity of care, ensuring collaboration with hospitals and legal entities to streamline processes.
- Accurately upload medical records to Health Source, maintaining data integrity.
- Handle phone inquiries, providing clear and helpful responses to patient and agency requests.
- Verify document authorizations to ensure secure and accurate release of information.
- Streamlined the process of uploading medical records to the Health Source portal, enhancing data accessibility and reducing retrieval times for patient inquiries.
- Conducted regular audits of electronic health records to ensure compliance with HIPAA regulations, resulting in improved accuracy and reduced risk of data breaches.
- Partnered with hospitals and agencies to facilitate smooth Continuity of Care requests, strengthening relationships and ensuring timely patient support.
- Maintained up-to-date knowledge of HIPAA laws while reviewing authorizations, ensuring proper documentation, and safeguarding patient privacy.
- Provided responsive phone support to patients, addressing their inquiries and fostering a positive experience during sensitive interactions.
- Served as a resource for other team members by sharing expertise and knowledge on complex health information management topics, contributing to overall departmental success.
Social Worker
Elder Services
04.2022 - 09.2022
- Managed clinical case services, enhancing client independence and health through tailored plans.
- Conducted comprehensive assessments, ensuring accurate service plans for client stability and safety.
- Collaborated with interdisciplinary teams, fostering effective relationships and community partnerships.
- Streamlined administrative tasks, meeting program deadlines, and compliance with state regulations.
- Supported clients with SSDI and HUD processes, improving access to essential benefits.
- Implemented tailored service plans for clients, enhancing their independence and achieving measurable improvements in their quality of life.
- Conducted comprehensive assessments to identify client needs, ensuring precise service delivery and optimal resource allocation.
- Facilitated interdisciplinary case reviews, promoting teamwork and shared insights to enhance client care outcomes.
- Maintained accurate program documentation and compliance with state regulations, ensuring accountability and adherence to best practices.
- Provided compassionate support to clients navigating SSDI and HUD processes, significantly improving their access to essential benefits.
Legal Assistant
Minick Hayner PPLC
Walla Walla, WA
05.2020 - 01.2022
- Coordinated logistics for document delivery to courthouses and law firms, maintaining accuracy and efficiency in operations.
- Implemented systematic approaches for organizing and maintaining both paper and electronic documents to ensure compliance and retrieval ease.
- Reviewed and edited pleadings and contracts, enhancing clarity and precision in legal communication.
- Provided essential administrative support to enhance efficiency, including calendar management and travel logistics for attorney.
- Communicated with clients, providing updates on case progress and addressing inquiries promptly.
- Conducted legal research to support case strategies and enhance argument formulation.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
Education
Bachelor's Degree - Legal Studies
University of Cincinnati-Main Campus
01.2025
Honor Roll Spring Quarter and Falls - Legal Studies
University of Cincinnati-Online
12-2025
Skills
- Legal Technology (Experienced)
- Drafting Pleadings (Skillful)
- Conflict Resolution (Experienced)
- Problem-Solving (Experienced)
- Advocacy (Expert)
- Interviewing (Skillful)
- Customer Service (Expert)
- Record Keeping (Expert)
- Scheduling (Expert)
- Accounts Payable (Experienced)
- Microsoft Office (Expert)
- Outlook (Expert)
- PDF (Expert)
- Office Management (Experienced)
- Office administration
- Organizational skills
- Customer service
- Scheduling and calendar management
- Document management
- Scheduling coordination
- Phone and email etiquette
- Verbal and written communication
- Effective communication
- Excellent communication
- Reliability
ADDITIONAL INFORMATION
- AWARDS-SCHOLARSHIPS
- Washington Women in Need Scholarship (WWIN)
- 2020-2021
Honor roll Summer 2025 Graduated with honors Decemeber 2025
Summer 2025
Fall 2025 Graduation with Honors
Timeline
Office Manager
National Seating and Mobility
03.2024 - 04.2025
ROI Health Information Specialist II
Ciox Health
12.2022 - 02.2024
Social Worker
Elder Services
04.2022 - 09.2022
Legal Assistant
Minick Hayner PPLC
05.2020 - 01.2022
Bachelor's Degree - Legal Studies
University of Cincinnati-Main Campus
Honor Roll Spring Quarter and Falls - Legal Studies
University of Cincinnati-Online