BARBARA MATELLUS
Miami,FL
Summary
Accomplished Security Officer with a proven track record at Ambassador, adept in incident reporting and CCTV surveillance. Excelled in maintaining safety and enhancing security protocols, achieving a significant reduction in unauthorized access. Skilled in report writing and critical thinking, consistently delivering top-notch customer service and ensuring a secure environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Ambassador
04.2024 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Stower
Amazon Warehouse
11.2023 - 01.2024
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Stayed accountable for storage and organization of warehouse merchandise.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
Education
GED -
Lycee Daniel Fignole
Haiti ,Delmas 6 06.2010
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
Certification
Security D License
Timeline
Security Officer
Ambassador
04.2024 - 08.2024
Stower
Amazon Warehouse
11.2023 - 01.2024
GED -
Lycee Daniel Fignole
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