Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve there goals.
Overview
6
6
years of professional experience
Work History
Nursing Assistant
Cape Coral Hospital
Cape Coral, FL
11.2022 - Current
Cape Coral Hospital – CAN.
10/2022 – Current.
Compassionate and dedicated Certified Nursing Assistant (CNA) with over two years of experience providing quality care to patients in healthcare settings. Skilled in patient care, medical recordkeeping, and assisting with daily activities. Seeking a rewarding CNA position where I can utilize my skills to provide excellent care, and contribute to a positive patient experience.
Patient Care and Assistance
Vital Signs Monitoring.
Personal hygiene assistance.
Medical Charting & Documentation
Infection Control Procedures.
Mobility and Transfer Assistance
Compassionate communication.
Team Collaboration.
CPR and First Aid Certified.
Time Management and Prioritization
Collected specimens for laboratory testing, such as urine samples.
Customer Service Representative
Delta Consultation LLC
CAPE CORAL,FL, FL
08.2021 - 10.2022
Handled customer inquiries, answered questions, and resolved problems in a timely manner
Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Performed sales analytics and provided recommendations that increased sales
Created a new customer database by entering customer information into a database
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
VPK Lead Teacher
Grace Community Day Care and School
CAPE CORAL,FL, FL
05.2019 - 08.2021
Developed relationships with new staff members, and assisted existing staff members in their career development
Teaching children about core concepts, such as numbers, letters, shapes, and colors
Using creative, hands-on methods of learning, such as artistic expression, free play, and storytelling
Planning a curriculum that addresses early childhood education requirements
Encouraging and monitoring social interactions between children
Instilling a sense of respect and discipline, so that children work effectively in a classroom setting
Generate Excel pivot tables to compile key data and reports of activity
Practice file and record keeping of children behavior or abuse, and report to appropriate authorized with evidence of claims
Supervising children outside of class time, such as during lunch, out on the playground, or on field trips
Making sure that the classroom is clean, safe, and well-organized
Setting up the materials and workspaces required for class activities
Communicating with parents to learn more about each child's life outside the classroom
Creating reports to inform parents about their children's progress at school.
Education
GED -
Dept of Education
Florida
05.2021
Skills
Calm and professional under pressure
Customer data confidentiality
Understanding Customer Needs
Issue and complaint resolution
Efficient and detail-oriented
Spanish interpreting
Data entry and maintenance
Customer Retention Strategies
Recording vital signs
Infection control procedures
Continuing education
Patient relationship building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Nursing Assistant
Cape Coral Hospital
11.2022 - Current
Customer Service Representative
Delta Consultation LLC
08.2021 - 10.2022
VPK Lead Teacher
Grace Community Day Care and School
05.2019 - 08.2021
GED -
Dept of Education
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