Customer-focused and professional individual with strong communication, interpersonal, and problem-solving skills. Experienced in creating positive customer experiences while remaining calm, attentive, and professional in fast-paced environments. Committed to providing exceptional service, ensuring passenger comfort and safety, and working effectively as part of a team. Eager to bring a positive attitude, adaptability, and dedication to excellence to a flight attendant position.
Work History
Nursing Assistant
3 Months
Atrium Healthcare | 07.2026 - Current
Implemented process improvements for patient intake procedures, reducing wait times significantly.
Conducted regular inventory checks of medical supplies, ensuring availability for optimal patient care.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Documented care actions by completing records and logs in medical software system.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
Nursing Assistant
1 Year 6 Months
Novant Hospital | 03.2025 - 09.2026
Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
Monitored vital signs and reported changes to the healthcare team, ensuring timely interventions.
Assisted nursing staff with patient care and daily activities to enhance overall patient experience.
Maintained cleanliness and organization of patient rooms, promoting a safe environment.
Educated patients and families on post-discharge instructions, improving understanding and adherence.
Supported new nursing assistants through training and mentorship, enhancing team performance.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Server/Bartender
1 Year 2 Months
Puttery | 04.2025 - 06.2026
Provided excellent customer service, ensuring a positive dining experience for all guests.
Prepared and served a diverse range of beverages, demonstrating proficiency in bartending techniques.
Maintained cleanliness and organization of bar and dining areas to uphold health standards.
Collaborated with kitchen staff to ensure timely delivery of food and drink orders.
Assisted in training new servers and bartenders on menu offerings and service protocols.
Handled customer inquiries and complaints professionally, promoting guest satisfaction and loyalty.
Managed inventory levels for bar supplies, minimizing waste while ensuring product availability.
Maintained impeccably clean, attractive and well-stocked bar area.
Upheld strict regulations for safe alcohol service and food safety.
Helped management plan and serve bar menu exceeding customer expectations.
Nursing Assistant
1 Year
Gleenbridge | 05.2023 - 05.2024
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
Sales Associate
1 Year 5 Months
Sew Original | 08.2021 - 01.2023
Provided product information and recommendations, enhancing customer shopping experience.
Processed transactions accurately using point-of-sale systems to maintain operational efficiency.
Maintained organized displays and inventory levels to promote sales and accessibility.
Collaborated with team members to ensure timely restocking of merchandise on the sales floor.
Adapted quickly to changing store promotions and product launches, ensuring informed customer interactions.
Participated in training sessions for new associates, sharing best practices for customer engagement and sales techniques.
Resolved customer inquiries and concerns effectively, fostering positive relationships and repeat business.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.