BARBARA MORGAN
GETTYSBURG,PA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
McDonald’s
06.2007 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Certificate - Management Science
Hamburger Univerity
Chicago, IL06.2019
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Certification
Serve safe certificate
Timeline
General Manager
McDonald’s
06.2007 - 06.2024
Certificate - Management Science
Hamburger Univerity
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