Barbara Nelson

• Assisted customers in locating products and addressing inquiries to enhance shopping experience.
• Maintained clean and organized store environment to ensure safety and accessibility for customers.
• Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
• Stocked shelves promptly with merchandise, ensuring optimal product placement and availability.
• Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
• Monitored inventory levels regularly, identifying low-stock items and assisting with replenishment orders.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Resolved customer complaints with patience and understanding, restoring customer confidence.

• Prepared food to order
• Prepared fresh bakes according to recipe daily
• Assisted in serving residents
• Assisted in the main kitchen with prepping and washing dishes

Managed entire operation of restaurant during scheduled shifts.

Maintained critical standards for product and service quality, restaurant cleanliness and sanitation, and the speed of service.

Ensured that all P.R.I.D.E systems and routines are incorporated into the day to day operations of the restaurant.

Ensured guest service in all areas meet company standards.

Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.

Assisted in optimizing by controlling product and labor cost.

Performed other duties and responsibilities as requested by the General Manger.

Expected to exercise good judgement in decision- making and reporting issues to the General Manager