Overview
Work History
Education
Skills
A little about me.
References
Timeline
Generic

Barbara OConnor

Warwick,RI

Overview

11
11
years of professional experience

Work History

GMIT

Advance Auto Parts
Warwick, RI
10.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.

Assistant Manager

AutoZone
Tampa, FL
07.2022 - 10.2022
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.

GMIT

Advance Auto Parts
Tampa, FL
07.2020 - 07.2022
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Manager/Server Trainer

Texas Roadhouse
Cranston, RI
02.2014 - 11.2019
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.

Education

Associate of Arts - Accounting And Business Management

Community College of Rhode Island
Warwick, RI
05-2002

Skills

  • Multitasking
  • Critical Thinking
  • First Aid/CPR
  • Self-Directed
  • Troubleshooting
  • Customer Service
  • Verbal Communication
  • Excellent Communication
  • Problem Resolution

A little about me.

  • Volunteer for N/A and counseling
  • Critical Thinker
  • Prideful and Loyal
  • Take direction and implementation

References

References available upon request.

Timeline

GMIT

Advance Auto Parts
10.2022 - Current

Assistant Manager

AutoZone
07.2022 - 10.2022

GMIT

Advance Auto Parts
07.2020 - 07.2022

Manager/Server Trainer

Texas Roadhouse
02.2014 - 11.2019

Associate of Arts - Accounting And Business Management

Community College of Rhode Island

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Barbara OConnor