Barbara OConnor
Warwick,RI
Overview
11
11
years of professional experience
Work History
GMIT
Advance Auto Parts
Warwick, RI
10.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
Assistant Manager
AutoZone
Tampa, FL
07.2022 - 10.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
GMIT
Advance Auto Parts
Tampa, FL
07.2020 - 07.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Manager/Server Trainer
Texas Roadhouse
Cranston, RI
02.2014 - 11.2019
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
Education
Associate of Arts - Accounting And Business Management
Community College of Rhode Island
Warwick, RI05-2002
Skills
- Multitasking
- Critical Thinking
- First Aid/CPR
- Self-Directed
- Troubleshooting
- Customer Service
- Verbal Communication
- Excellent Communication
- Problem Resolution
A little about me.
- Volunteer for N/A and counseling
- Critical Thinker
- Prideful and Loyal
- Take direction and implementation
References
References available upon request.
Timeline
GMIT
Advance Auto Parts
10.2022 - Current
Assistant Manager
AutoZone
07.2022 - 10.2022
GMIT
Advance Auto Parts
07.2020 - 07.2022
Manager/Server Trainer
Texas Roadhouse
02.2014 - 11.2019
Associate of Arts - Accounting And Business Management
Community College of Rhode Island