Barbara Prunty

Answering of telephones and taking relevant messages

Preparation of admission packets

Verification of patient’s insurance

Ordering supplies needed for office

• Managed appointment scheduling and patient communications to enhance office efficiency.
• Maintained accurate patient records using electronic health record (EHR) systems for streamlined access.
• Assisted in coordinating departmental meetings, ensuring timely distribution of agendas and minutes.
• Developed office procedures that improved workflow and reduced administrative errors.
• Led initiatives for improving front desk operations, resulting in enhanced patient satisfaction scores.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.