Barbara Rainey
Orlando
Summary
Professional educator with strong focus on staff development and training. Demonstrates expertise in curriculum design, instructional strategies, and performance evaluation. Highly collaborative team player, adaptable to changing needs, and reliable in achieving results. Skilled in fostering positive learning environment and enhancing team capabilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager Education and Training
WellMed Medical Management - United Health Group
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Championed diversity and inclusion initiatives within the organization, creating a more inclusive learning environment for staff members from all backgrounds.
- Streamlined onboarding process, reducing time-to-proficiency for new hires while maintaining high-quality training standards.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Staff Development Educator
WellMed Medical Management - United Health Group
01.2017 - 12.2022
- New hire training
- EHR training and support
- Skills and equipment training
- Staff competency evaluation
- Education regarding policy and procedures
- Training for newly acquired clinics
- Staff and clinician ongoing education and support
- Subject Matter Expert in development of training materials as well as enterprise policies and procedures
- Enterprise Culture Ambassador
- Ensured compliance with regulatory requirements by staying abreast of changing standards within the industry and incorporating necessary updates into training materials accordingly.
Regional Systems Consultant
WellMed Medical Management - United Health Group
10.2014 - 01.2017
- Enterprise EHR super user
- Enterprise EHR Support and education
- Clinic process and corporate policy/procedure subject matter expert
- Collaborated with cross-functional teams to support existing documentation systems as well as develop and implement new systems and processes.
- Delivered training sessions on existing and new systems, tools, and processes to internal staff for improved productivity.
Registered Nurse Specialist
Florida DOH, Children’s Medical Services
07.2010 - 10.2015
- Medical Foster Care Program Manager
- Public Health Education and Care Coordination
- Regional Perinatal Program Coordinator
- Case manager
Registered Nurse/Shift Charge Nurse
Florida Hospital
05.2005 - 01.2009
- Oversee staff assignments
- Complete end of shift reports
- Provide staff support
- Conduct staff trainings
- Precept new employees
- Collaborate with other teams
- Direct patient care
- EHR super user
Education
BSN - Currently Pursuing
Capella University
05.2025
Associates - Science/Nursing
Saint Vincent’s College
01.2000
Skills
- Customer service
- Team leadership
- Time management
- Staff training and development
- Staff management
- Relationship building
- Verbal and written communication
- Cross-functional teamwork
- Project planning
- Staff development
- Policy implementation
- Documentation and reporting
- Employee onboarding
- Coaching and mentoring
- Policy and procedure development
Certification
- Kirkpatrick Bronze level Certified Professional
- Association for Talent and Development Training and Facilitation Certification
- Association for Talent and Development Master Trainer Certification
Timeline
Manager Education and Training
WellMed Medical Management - United Health Group
01.2023 - Current
Staff Development Educator
WellMed Medical Management - United Health Group
01.2017 - 12.2022
Regional Systems Consultant
WellMed Medical Management - United Health Group
10.2014 - 01.2017
Registered Nurse Specialist
Florida DOH, Children’s Medical Services
07.2010 - 10.2015
Registered Nurse/Shift Charge Nurse
Florida Hospital
05.2005 - 01.2009
Associates - Science/Nursing
Saint Vincent’s College
- Kirkpatrick Bronze level Certified Professional
- Association for Talent and Development Training and Facilitation Certification
- Association for Talent and Development Master Trainer Certification
BSN - Currently Pursuing
Capella University
Similar Profiles
ELIZABETH BALANELIZABETH BALAN
Registered Nurse Supervisor at WellMed Medical Management - United Health GroupRegistered Nurse Supervisor at WellMed Medical Management - United Health Group
MAHADEVI JADONATHMAHADEVI JADONATH
Acute Case Manager at WellMed Medical Management - United Health GroupAcute Case Manager at WellMed Medical Management - United Health Group
Jean StephensJean Stephens
Regional Systems Consultant at WellMed Medical Management - United Health GroupRegional Systems Consultant at WellMed Medical Management - United Health Group