Barbara Reale
Cypress,TX
Summary
Proven professional with a strong work ethic and exceptional multitasking abilities, demonstrated across roles at Fogo De Chao. Excelled in customer service, enhancing guest experiences through clear communication and reliability. Skilled in both team collaboration and individual tasks, significantly improving operational efficiency.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Fogo De Chao
02.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Fogo De Chao
12.2023 - 01.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Cleaner
Nice&clean
01.2022 - 08.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Provided assistance to other staff members with cleaning of difficult areas.
Telemarketer
Liguecerto Londrina
03.2014 - 09.2015
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Recorded and updated customer information in online systems.
Education
High School Diploma -
Unopar / Universidade Do Norte Do Parana
Londrina PrSkills
- Strong work ethic
- Strong multitasking
- Clear and effective communication
- Professional appearance
- Customer service
- Reliability and punctuality
Timeline
Server/Bartender
Fogo De Chao
02.2025 - Current
Bartender
Fogo De Chao
12.2023 - 01.2025
Cleaner
Nice&clean
01.2022 - 08.2023
Telemarketer
Liguecerto Londrina
03.2014 - 09.2015
High School Diploma -
Unopar / Universidade Do Norte Do Parana
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