Barbara Rice
Lumberton,TX
Summary
Offering a strong foundation in customer service and remote work capabilities, eager to learn and develop in a dynamic environment. Delivers effective communication and problem-solving abilities, with a keen eye for detail and organization. Ready to use and develop communication and technical skills in this work from home role.
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart
06.2015 - 02.2016
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Home Health Caregiver
Texas Home Health
09.2014 - 04.2015
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Home Health Caregiver
Texas Home Health
03.2013 - 05.2014
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Customer Service Representative
Pizza Hut
03.2012 - 09.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Silsbee High School
Silsbee, Tx05-2010
Skills
- Typing Speed
- Phone Etiquette
- Goal-Oriented
- Customer Service
- Computer Skills
- Understanding Customer Needs
- Problem Resolution
- Professional telephone demeanor
- Document and Records Management
- Issue and Complaint Resolution
- Inbound Call Management
Timeline
Overnight Stocker
Walmart
06.2015 - 02.2016
Home Health Caregiver
Texas Home Health
09.2014 - 04.2015
Home Health Caregiver
Texas Home Health
03.2013 - 05.2014
Customer Service Representative
Pizza Hut
03.2012 - 09.2012
High School Diploma -
Silsbee High School
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