BARBARA RITCHIE
Doral,FL
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
9
9
years of professional experience
Work History
Program Manager
American Welding Society
Doral, FL
08.2025 - 01.2026
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Managed project timelines and deliverables to ensure successful program execution.
Program Coordinator
American Welding Society
Doral, FL
07.2024 - 08.2025
- Coordinated program logistics to enhance participant engagement and satisfaction.
- Collaborated with cross-functional teams to streamline communication and project workflows.
- Analyzed participant feedback to identify areas for program improvement and growth opportunities.
- Led outreach initiatives to promote awareness of welding standards and best practices.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Medical Manager
Nutrionce LLC
Doral, FL
01.2021 - 07.2024
- Established work schedules and assignments for staff, accorded to workload, space and equipment availability.
- Represented work unit at meetings or conferences, serving as liaison for requests or complaints.
- Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence.
- Provided efficient and courteous service to customers at all times.
- Streamlined clinical workflows, enhancing patient care efficiency and reducing operational delays.
- Streamlined patient scheduling process to enhance appointment efficiency.
Patient Care Coordinator
Nutrionce LLC
Doral, FL
01.2018 - 01.2021
- Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Investigated and directed patient inquiries and complaints to appropriate medical staff members and followed up to ensure satisfactory resolution.
- Maintained knowledge of community services and resources available to patients.
- Interviewed patients or representatives to identify problems relating to care.
- Implemented electronic health record management system for improved data accuracy and accessibility.
- Coordinated patient scheduling to optimize appointment flow and enhance patient experience.
Front Desk Receptionist
Gesaint - VTK
Miami, FL
04.2017 - 01.2018
- Established and maintained good communications with personnel and clientele.
- Received payments and recorded receipts for services.
- Operated computers programmed with accounting software to record, store and analyzed information.
- Performed personal bookkeeping services.
- Managed daily front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointment scheduling for multiple departments, optimizing staff time and enhancing service delivery.
Education
Bachelor Of Science (B.S.) - Dentistry
Universidad Santa Maria
Caracas, Miranda10.2015
High School Diploma -
Red Mountain High School
Mesa, AZ05.2009
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Documentation Procedures Expertise
- Medical Procedures Understanding
- Clinical Research
- Problem-solving
- Detail-oriented
- Strategic planning
- Project management
LANGUAGES
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Program Manager
American Welding Society
08.2025 - 01.2026
Program Coordinator
American Welding Society
07.2024 - 08.2025
Medical Manager
Nutrionce LLC
01.2021 - 07.2024
Patient Care Coordinator
Nutrionce LLC
01.2018 - 01.2021
Front Desk Receptionist
Gesaint - VTK
04.2017 - 01.2018
Bachelor Of Science (B.S.) - Dentistry
Universidad Santa Maria
High School Diploma -
Red Mountain High School