Barbara Simpson
Raleigh,NC
Summary
Dedicated professional with strong customer service skills and proven ability to manage multiple tasks efficiently. Committed to delivering exceptional experiences that foster customer loyalty. Seeking flexible part-time opportunities with availability for weekend and evening shifts.
Overview
45
45
years of professional experience
Work History
Solid Waste Customer Services
City of Raleigh
Raleigh, North Carolina
01.2005 - 01.2025
- Served as Customer Service Rep
- Answer and filter calls from internal and external customers
- Managed and filed all documents
- Problem solved and assisted customers with issues regarding usage of Solid Waste Services
Development Services Zoning Specialists
City of Raleigh
Raleigh, North Carolina
01.2005 - 01.2019
- Served as Customer Service Zoning Specialists by assisting clients with the processing of zoning projects withing the City of Raleigh jurisdiction.
- Processed permits related to:
- Served as back up for frontline staff with processing and finalizing permit fees ready for permitting.
- Served as internal field staff to our Field Inspectors
Head Finacial Clerk
Hamricks Retail
Raleigh, North Carolina
01.2004 - 01.2005
- Supervise and train all new cashiers
- Log and record all cash drawers daily for opening and closing
- Compile and maintain cash and credit reports; make deposits
- Approve discounts, checks and merchandise returns
Flight Attendant
TWA/AA Airline
St Louis, Missouri
01.1986 - 01.2003
- Verified boarding passes and passports for all passengers.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Greeted passengers, answered questions, and directed them to their seats.
- Provided assistance to disabled passengers when necessary.
Showroom Manager
Plain Jane Bagatelle
New York, New York
01.1980 - 01.1984
- Supervised Garment Showroom Staff
- Assisted Buyers and Department Heads in selection of merchandise and purchases for their respective departments
- Trained and developed staff in showroom protocol and techniques
Education
High School Diploma -
J. W. Ligon
Raleigh, NCSkills
- Customer service and support
- Zoning compliance expertise
- Permit processing skills
- Document management systems
- Staff training and development
- Problem resolution strategies
References
References available upon request.
Timeline
Solid Waste Customer Services
City of Raleigh
01.2005 - 01.2025
Development Services Zoning Specialists
City of Raleigh
01.2005 - 01.2019
Head Finacial Clerk
Hamricks Retail
01.2004 - 01.2005
Flight Attendant
TWA/AA Airline
01.1986 - 01.2003
Showroom Manager
Plain Jane Bagatelle
01.1980 - 01.1984
High School Diploma -
J. W. Ligon
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