Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
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Alexis Sisino

Virginia,VA

Summary

Ambitious and engaging individual, graduating May 10, 2024, with a solid foundation in customer service, honed through extensive experience in high-paced, upscale restaurant environments. Demonstrated ability to anticipate and meet customer needs, effectively resolve issues, and maintain composure under pressure, ensuring high levels of customer satisfaction. Skilled in enhancing customer experiences and driving sales through strategic recommendations and upselling of products, including appetizers, specialty items, and wine selections. A collaborative and supportive team member known for providing effective supervision and fostering a positive team environment. Goal-driven and adept at engaging customers, recommending tailored solutions, and managing transactions with accuracy and efficiency. Eager to apply these refined skills in a Medical Sales Representative role, aiming to contribute a fresh perspective and a commitment to achieving sales targets and fostering strong customer relationships in the healthcare sector.

Overview

6
6
years of professional experience

Work History

Cocktail Server

The Historic Cavalier Hotel and Beach Club, Autograph Collection
05.2023 - 08.2024
  • Demonstrated flexibility in scheduling availability, working various shifts, including weekends, holidays, and late nights based on business needs.
  • Improved inventory management by consistently tracking stock levels and communicating shortages to supervisors in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Elevated customer satisfaction by promptly addressing any concerns or special requests.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Physical Therapist Intern

Sentara Therapy Center - Princess Anne
06.2021 - 08.2021
  • Aided in the evaluation and treatment of patients under the supervision of licensed Physical Therapists
  • Implemented treatment plans through therapeutic exercise
  • Assisted in patient assessments, including measuring range of motion, strength, and balance
  • Discussed with patients on ways to improve their physical function and reduce pain
  • Recorded and maintained patient treatment notes and progress reports
  • Learned how to use various physical therapy equipment and techniques, such as manual therapy to assist in patient treatment

Waitress

Shorebreak Pizza and TapHouse
05.2021 - 08.2021
  • Greeted customers and provided them with menus, explaining any specials or promotions currently available
  • Took customer orders and entered them into the point of sale system, ensuring accuracy and completeness of all details
  • Served food and drinks promptly and efficiently, making recommendations as needed and addressing any customer concerns or complaints
  • Collaborated with other servers, kitchen staff, and management to ensure smooth operations and high levels of customer satisfaction
  • Developed strong interpersonal and communication skills by interacting with customers from diverse backgrounds and providing exceptional customer service
  • Practiced problem-solving and critical thinking skills by addressing customer concerns or complaints in a professional and effective manner, and making recommendations to improve the dining experience

Rush Soccer SOE Coach

Rush Soccer
08.2018 - 12.2018
  • Coached and mentored youth soccer players ages 3 years -10 years old in technical and tactical skills.
  • Developed and executed age-appropriate training sessions focused on player development and game strategy
  • Fostered positive team culture that emphasized sportsmanship, teamwork, and individual growth
  • Assisted head coach with planning and executing training sessions and game strategies
  • Instructed and coached youth soccer players of all skill levels during fun summer soccer camps
  • Designed and implemented engaging drills and games to promote skill development and teamwork

Office Administrative Assistant

Mosquito Joe
06.2018 - 08.2018
  • Assisted in managing customer accounts, including billing and payment processing, ensuring that all records were up-to-date and accurate
  • Maintained inventory of office supplies and ordered additional supplies as needed, ensuring that the office was always adequately stocked
  • Handled confidential information and ensured the security of sensitive documents
  • Coordinated and managed the office operations by maintaining the filing system, handling phone calls, emails, and scheduling appointments
  • Provided excellent customer service to clients, addressing concerns and answering questions in a timely and professional manner

Office Administrative Assistant and Cleaning Specialist

Home Clean Heroes
06.2018 - 08.2018
  • Expertise in cleaning and maintaining residential homes
  • Proficiency in handling cleaning equipment and tools, such as vacuums, mops, and cleaning solutions
  • Knowledge of safety procedures and protocols, including the proper use and storage of cleaning solutions and equipment
  • Familiarity with eco-friendly cleaning practices and products, and a commitment to reducing environmental impact
  • Consistently met or exceeded cleaning standards and targets
  • Handled difficult or challenging cleaning tasks, such as removing stains or cleaning heavily solid areas

Education

Bachelor of Science - Biological Sciences

Clemson University
105 Sikes Hall, Clemson, SC 29634
05.2024

Skills

  • Good interpersonal and communication skills to work effectively with clients, coworkers, and medical professionals
  • Basic knowledge of anatomy and physiology
  • Ability to work well in team environment
  • Ability to learn quickly and adapt to new situations
  • Good time-management and organizational skills
  • Strong problem-solving skills
  • Empathy and compassion towards patients
  • Willingness to take direction and learn from experienced colleagues
  • High-volume dining
  • Efficient multitasking
  • Customer Service
  • Promoting Specials
  • Reliability and punctuality

Accomplishments

  • Presented research on [Topic] at [Conference Name].
  • Earned recognition in peer-reviewed publications like [Name of Publication] and [Name of Publication].
  • Wrote [Number] articles published in [Name of Publication] and [Name of Publication].

Activities

  • Operation Smile Club, Co-Founder, 08/2022, Current, Co-founder and active member of the Operation Smile Club at Clemson University which aims to raise awareness and funds for children with cleft lip and palate conditions., Organized our first fundraising event which raised over $800 in supplies., Collaborated with other student organizations and community partners to increase club visibility and impact., Facilitated club meetings and recruited new members to ensure continuity of the club's mission.
  • Delta Zeta Sorority, Vice President of Philanthropy, 11/2021, 03/2022, Organized and executed philanthropic events, including fundraisers and volunteer opportunities, that raised over $15,000 for Delta Zeta’s national partners and local charities., Developed and maintained relationships with community partners, resulting in increased visibility and support for the sorority's philanthropic efforts., Directly oversaw a team of 5 members in planning and implementing philanthropy initiatives, fostering a collaborative and goal-oriented culture within the organization., Teamed up with other executive board members on planning the 2021-2022 activities of the Pi Epsilon chapter at Clemson University., Coordinated with other fraternity and sorority organizations on campus to promote joint philanthropic events and maximize impact in the community.
  • Delta Zeta Sorority, External Philanthropy Assistant, 11/2020, 11/2021, Helped facilitate and monitor the attendance of our members at other organizations’ philanthropic events., Coordinated with local businesses to secure donations and sponsorships for philanthropy events., Developed strong communication and collaboration skills while working with external organizations to further philanthropic initiatives.

Timeline

Cocktail Server

The Historic Cavalier Hotel and Beach Club, Autograph Collection
05.2023 - 08.2024

Physical Therapist Intern

Sentara Therapy Center - Princess Anne
06.2021 - 08.2021

Waitress

Shorebreak Pizza and TapHouse
05.2021 - 08.2021

Rush Soccer SOE Coach

Rush Soccer
08.2018 - 12.2018

Office Administrative Assistant

Mosquito Joe
06.2018 - 08.2018

Office Administrative Assistant and Cleaning Specialist

Home Clean Heroes
06.2018 - 08.2018

Bachelor of Science - Biological Sciences

Clemson University
Alexis Sisino