Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Smith

Apopka

Summary

Seeking a career position providing services to children, youth and families.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Community Services Worker-Family Self-Sufficiency Program

Orange County Government-Community Action
Orlando, FL
11.2024 - Current
  • Provides information and referral services for general assistance, counseling, medical assistance, and/or mental health services.
  • Develops an individual or family case plan to accomplish identified goals. Monitors progress toward goals and recommends continuation or termination of services.
  • Screens and interviews applicants for eligibility for various programs, financial assistance or other services, which may include conducting assessments and evaluations for eligibility.
  • Provides referrals for applicants and clients to appropriate service providers, including governmental and nonprofit agencies.
  • Participates in periodic staff conferences; confers with superiors on difficult assignments.
  • Maintains accurate case files, prepares reports and correspondence on assigned cases and maintains related status records in accordance with policies and procedures.

Assistant Director of Programs

One Hope United
Orlando, FL
07.2022 - 04.2024
  • Provide guidance to the supervisors and case management by coaching, motivating, training and providing other staff development activities.
  • Provide assistance to the Director of Programs to ensure we are meeting the contact measures for the program.
  • Provide assistance to the Director of Programs to ensure we are moving cases to permanency.
  • Serve as liaison with all divisions of Child Welfare: Embrace Families, Department of Juvenile Justice, Guardian ad Litem program and Orange County Court Juvenile Division.

Case Manager Supervisor

One Hope United
Orlando, FL
01.2020 - 07.2022
  • Responsible for assigning cases to case manager and oversee service delivery.
  • Review and monitor case files for both internal and external quality assurance standards and permanency.
  • Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.

Case Manager

One Hope United
Orlando, FL
02.2018 - 01.2020
  • Responsible for providing services to families and children for the purpose of safety and stability to preserve the family unit or to assist with reunification.
  • Developed and assessed case plans in collaboration with the families and to ensure the plan was specific to the needs of the families.
  • Reported the status of each judicial case to the Court.

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
Daytona Beach, FL
02.2014 - 08.2017
  • Responsible for assigning cases to case manager and oversee service delivery.
  • Review and monitor case files for both internal and external quality assurance standards and permanency.
  • Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.

Independent Living Supervisor

IMPOWER
Orlando, FL
04.2012 - 12.2013
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.
  • Provide crisis counseling and be available to clients on an on call basis.
  • Act as a client advocate in developing Orange County resources for youth and young adults.
  • Assess needs and insure timely access to emergency cash assistance for eligible youth ages 18-23 to prevent homelessness, but also fiscally sound program, staying within budgeted guidelines.
  • Attend community meetings as representative of IMPOWER.
  • Assign and monitor the duties of the independent Living Coordinators.
  • Supervise assigned employees, including training, individualized performance planning and corrective action.
  • Serve as liaison with all divisions of the Department of Juvenile Justice, SAMH and Community Based Care of Central Florida.
  • Attain, monitor and report performance measures outlined by contractual agencies.

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
Daytona Beach, FL
10.2004 - 04.2012
  • Responsible for assigning cases to case manager and oversee service delivery.
  • Review and monitor case files for both internal and external quality assurance standards and permanency.
  • Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.

Education

Bachelor of Science - Sociology

Missouri Baptist College
St. Louis, Missouri
08.1996

Skills

  • Team collaboration
  • Progress evaluations understanding
  • Decision-making
  • Quality assurance controls
  • Case planning
  • Performance tracking
  • Case needs assessment
  • Conflict resolution
  • Case management
  • Organization and multitasking
  • Problem-solving
  • Interdisciplinary collaboration
  • Critical thinking

Certification

Child Welfare Case Manager Supervisor

Timeline

Community Services Worker-Family Self-Sufficiency Program

Orange County Government-Community Action
11.2024 - Current

Assistant Director of Programs

One Hope United
07.2022 - 04.2024

Case Manager Supervisor

One Hope United
01.2020 - 07.2022

Case Manager

One Hope United
02.2018 - 01.2020

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
02.2014 - 08.2017

Independent Living Supervisor

IMPOWER
04.2012 - 12.2013

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
10.2004 - 04.2012

Bachelor of Science - Sociology

Missouri Baptist College

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Barbara Smith