Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Smith

Apopka

Summary

Seeking a career position providing services to children, youth and families.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Community Services Worker-Family Self-Sufficiency Program

Orange County Government-Community Action
11.2024 - Current
  • Provides information and referral services for general assistance, counseling, medical assistance, and/or mental health services.
  • Develops an individual or family case plan to accomplish identified goals. Monitors progress toward goals and recommends continuation or termination of services.
  • Screens and interviews applicants for eligibility for various programs, financial assistance or other services, which may include conducting assessments and evaluations for eligibility.
  • Provides referrals for applicants and clients to appropriate service providers, including governmental and nonprofit agencies.
  • Participates in periodic staff conferences; confers with superiors on difficult assignments.
  • Maintains accurate case files, prepares reports and correspondence on assigned cases and maintains related status records in accordance with policies and procedures.

Assistant Director of Programs

One Hope United
07.2022 - 04.2024
  • Provide guidance to the supervisors and case management by coaching, motivating, training and providing other staff development activities.
  • Provide assistance to the Director of Programs to ensure we are meeting the contact measures for the program.
  • Provide assistance to the Director of Programs to ensure we are moving cases to permanency.
  • Serve as liaison with all divisions of Child Welfare: Embrace Families, Department of Juvenile Justice, Guardian ad Litem program and Orange County Court Juvenile Division.

Case Manager Supervisor

One Hope United
01.2020 - 07.2022
  • Responsible for assigning cases to case manager and oversee service delivery.
  • Review and monitor case files for both internal and external quality assurance standards and permanency.
  • Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.

Case Manager

One Hope United
02.2018 - 01.2020
  • Responsible for providing services to families and children for the purpose of safety and stability to preserve the family unit or to assist with reunification.
  • Developed and assessed case plans in collaboration with the families and to ensure the plan was specific to the needs of the families.
  • Reported the status of each judicial case to the Court.

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
02.2014 - 08.2017
  • Responsible for assigning cases to case manager and oversee service delivery.
  • Review and monitor case files for both internal and external quality assurance standards and permanency.
  • Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.

Independent Living Supervisor

IMPOWER
04.2012 - 12.2013
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.
  • Provide crisis counseling and be available to clients on an on call basis.
  • Act as a client advocate in developing Orange County resources for youth and young adults.
  • Assess needs and insure timely access to emergency cash assistance for eligible youth ages 18-23 to prevent homelessness, but also fiscally sound program, staying within budgeted guidelines.
  • Attend community meetings as representative of IMPOWER.
  • Assign and monitor the duties of the independent Living Coordinators.
  • Supervise assigned employees, including training, individualized performance planning and corrective action.
  • Serve as liaison with all divisions of the Department of Juvenile Justice, SAMH and Community Based Care of Central Florida.
  • Attain, monitor and report performance measures outlined by contractual agencies.

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
10.2004 - 04.2012
  • Responsible for assigning cases to case manager and oversee service delivery.
  • Review and monitor case files for both internal and external quality assurance standards and permanency.
  • Provide guidance to case managers by coaching, motivating, training and providing other staff development activities.
  • Ensure and assist all children/young adults to progress educationally and develop life skills to live independently.

Education

Bachelor of Science - Sociology

Missouri Baptist College
St. Louis, Missouri
08.1996

Skills

  • Team collaboration
  • Progress evaluations understanding
  • Decision-making
  • Quality assurance controls
  • Case planning
  • Performance tracking
  • Case needs assessment
  • Conflict resolution
  • Case management
  • Organization and multitasking
  • Problem-solving
  • Interdisciplinary collaboration
  • Critical thinking

Certification

Child Welfare Case Manager Supervisor

Timeline

Community Services Worker-Family Self-Sufficiency Program

Orange County Government-Community Action
11.2024 - Current

Assistant Director of Programs

One Hope United
07.2022 - 04.2024

Case Manager Supervisor

One Hope United
01.2020 - 07.2022

Case Manager

One Hope United
02.2018 - 01.2020

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
02.2014 - 08.2017

Independent Living Supervisor

IMPOWER
04.2012 - 12.2013

Case Manager Supervisor-Child Protection Certification

Community Partnership for Children
10.2004 - 04.2012

Bachelor of Science - Sociology

Missouri Baptist College

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