Barbara Smith
Woodland Park
Summary
Dynamic manager with a proven track record at Pomptonian Food Service, excelling in operations management and team leadership. Enhanced customer satisfaction through effective problem-solving and communication. Successfully optimized inventory levels, reducing waste while fostering a collaborative team environment. Committed to achieving goals and driving performance through strategic planning and relationship building.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
Pomptonian Food Service
Verona, NJ
11.2014 - Current
- Oversaw daily operations and ensured adherence to food safety standards.
- Managed inventory levels and coordinated supply chain logistics efficiently.
- Fostered a positive team environment, promoting collaboration and high performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Nanny
Donna Carerra
Montclair, NJ
06.2004 - 11.2014
- Provided nurturing care and support for children, ensuring safety and well-being.
- Developed engaging educational activities fostering learning and creativity in children.
- Managed daily schedules, including meals, nap times, and playdates to maintain routine.
- Communicated effectively with parents regarding children's progress and developmental milestones.
- Implemented positive discipline strategies promoting respect and responsibility among children.
- Organized recreational outings that encouraged physical activity and social interaction.
- Collaborated with families to create customized child care plans tailored to individual needs.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Engaged with children on age-appropriate level.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Administered basic first-aid and medication in emergency situations.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
Education
GED - General
Bloomfield High School
Bloomfield, NJ06.1996
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
Certification
Allergy safe certification
Timeline
Manager
Pomptonian Food Service
11.2014 - Current
Nanny
Donna Carerra
06.2004 - 11.2014
GED - General
Bloomfield High School