BARBARA SPACIL
Self-employed
Schaumburg,IL
2
Languages
26
years of professional experience
Dedicated service professional with expertise in hospitality and healthcare. Skilled in providing exceptional customer service and resolving issues efficiently. Proven track record of mastering new skills and working independently to achieve organizational skills. Committed to enhancing customer satisfaction through effective communication and service customization.
Work History
SMALL BUSINESS OWNER
13 Years- Performed diverse cleaning tasks while customizing services to meet specific client needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
MANAGER
3 Years 3 Months- Monitored staff performance, identifying and resolving issues to support team development.
- Resolved guest complaints swiftly to maintain positive experiences at the hotel.
- Supervised daily hotel operations and ensured high service standards.
- Coordinated staff schedules and managed team performance effectively.
MEDICAL ASSISTANT
5 Years 2 Months- Supported physicians during patient examinations and procedures, enhancing patient experience at specialized skin clinic.
- Prepared treatment rooms by sterilizing instruments and organizing supplies efficiently.
- Facilitated patient care by taking vital signs, gathering patient histories, and preparing patients for examinations, ensuring smooth workflow.
- Collected samples from patients for laboratory testing purposes.
- Performed EKGs, duplex ultrasounds and operated variety of lasers as requested by the physician.
PATIENT CARE TECHNICIAN
4 Years 9 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care needs to enhance comfort and independence.
- Answered call lights promptly and responded to requests from patients, families, and staff to maintain a supportive environment.
- Provided emotional support to patients and families during treatment processes.
- Supported rehabilitation programs by encouraging patient participation in exercises.
- Documented patient information accurately in electronic health records system to ensure continuity of care.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
Education
BASSET Certification
GED
Certified Medical Assistant
ESL - English
Skills
Small business operations
Teamwork and collaboration
Effective communication
Fluent in Polish
Attention to detail
Customer service
Problem solving
Leadership and team management
Adaptability
LANGUAGES
Polish
Full Professional
Timeline
SMALL BUSINESS OWNER
Self-employed
11.2013 - CurrentRead More
MANAGER
Hotel Edvard - Frenstat, Czech Republic
06.2010 - 09.2013Read More
MEDICAL ASSISTANT
Vein and Skin Institute
03.2005 - 05.2010Read More
PATIENT CARE TECHNICIAN
Rehabilitation Institute of Chicago
06.2000 - 03.2005Read More
National Louis University
ESL from English
Read More
Olympia Collage
Certified Medical Assistant
Read More
A-List Startenders
BASSET Certification
Read More
William Rainey Harper College
GED
Read More