Barbara Spagnola
Venice,FL
Summary
Dynamic Customer Service Representative with a proven track record at Kohls Department Store, excelling in problem resolution and customer relations. Leveraged critical thinking and active listening to enhance customer satisfaction, effectively managing support requests through advanced software. Committed to delivering exceptional service and fostering positive customer experiences.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
ACE World Wide0
Customer Service Representative
Kohls Department Store
09.2017 - Current
- Assisted customers with inquiries to enhance satisfaction and resolve issues promptly.
- Learned company products and services to provide accurate information and support.
- Utilized customer service software to track interactions and manage support requests efficiently.
- Collaborated with team members to ensure seamless communication and customer service delivery.
Education
Associate of Arts - Business Administration
Pierce School
Boston, MA06.1967
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
Timeline
Customer Service Representative
Kohls Department Store
09.2017 - Current
Customer Service Representative
ACE World Wide0
Associate of Arts - Business Administration
Pierce School
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