Barbara Steiner
Battle Creek,MI
Summary
Dedicated hardworking individual. Fast learner and detail oriented. Committed to helping others in anyway possible to get the job done so the weight of the work isn't being placed on only one individual.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Gaming Commission Receptionist
NHBP
Battle Creek, MI
01.2023 - Current
- Greeted visitors and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Scheduled appointments for new applicants.
- Sent emails to Firekeepers Human Resources for badge renewals, the interview schedule and any other information they needed.
- Make reference calls for new applicants.
- Sent out text reminders for badge renewals to our current employees. As well as text reminders for appointments for new employees.
- Called current employees to remind them of badge renewal dead line.
- Helped new applicants and current employees with filling out our online applications
- Imported new applications and badge renewals into our online portal.
- Helped vendors with getting new badges printed or getting an old badge updated.
- Created badges for new and current employees.
- Assist manager with our monthly report of fingerprint approvals/denials and fingerprints done.
- Ran fingerprints for new applicants and current employees when they were needed.
- Signed for deliveries/mail that came into the office.
- Start the process for background checks for Licensing Specialist.
- Sent out certified letters via UPS.
- Kept our spreadsheet update with current information regarding employees.
Pit Stop Attendant
Firekeepers PitStop
Battle Creek, MI
10.2016 - 01.2022
- Helped Supervisors with Revenue Audit paperwork.
- Kept track of over/shortage of tenders.
- Made P.O. for received products.
- Created orders of products for different vendors to bring in.
- Accompanied vendors while creating an order for store product.
- Troubleshoot and resolved issues with cash registers, card scanners and printers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Received deliveries and processed all incoming shipments by scanning packages and updating orders in ETEC system.
- Counted and stocked merchandise as specified by inventory control log.
Steward
Firekeeper's Casino Hotel
Battle Creek, MI
10.2012 - 10.2016
- Helped with setting up and tearing down banquet events; concerts, dinners, weddings, meetings, convents, etc.
- Detail clean floors, storage areas and kitchens.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restocking items.
- Cleaned pots, pans, dishes and dish machines well to remove all food particles and spots.
Education
Some College (No Degree) - Psychology
Kellogg Community College
Battle Creek, MISkills
- Oral and written communications
- Reporting and documentation
- Detail-oriented
- Organizational strengths
- Dependable and reliable
- Time management
- Scheduling
- Professional and Polished Presentation
- Multitasking and Prioritization
- Spreadsheet Tracking
Certification
John E. Reid & Associates-The Reid Technique of Investigative Interviewing and Advanced Interrogation Techniques
TriSec-Tribal Secretary and Administrative Professional Conference.
The103E CTI - Introduction to Critical Thinking for Investigators course.
Timeline
Gaming Commission Receptionist
NHBP
01.2023 - Current
Pit Stop Attendant
Firekeepers PitStop
10.2016 - 01.2022
Steward
Firekeeper's Casino Hotel
10.2012 - 10.2016
Some College (No Degree) - Psychology
Kellogg Community College