To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced in using quickbooks and ECS to manage the daily schedules for up to 70 or more jobs a day. Exceptional team leader with solid skills in organizing work, coordinating supplies and managing records.
Overview
19
19
years of professional experience
Work History
Permitting Coordinator
Coastal Pointe Homes
Tampa, FL
08.2021 - Current
Updated operational records or licensing information using computer terminals.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Wrote, reviewed and submitted [Number] reports per week for department records.
Researched information in municipal archives upon request of public officials or private citizens.
Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.
Nanny
Nanny Services
Tampa, FL
01.2014 - 10.2022
Taught children everyday skills and language.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Supported children in play activities, meals and snacks, hygiene and socialization.
Played games, worked on puzzles and read books to young children.
Scheduling Manager
Phoenix Construction Group
Tampa, FL
07.2015 - 08.2021
Led team of 3 scheduling coordinators.
Coordinated primary staff and physician schedules to guarantee optimum duty coverage.
Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines.
Received and screened phone calls and emails.
Verified completion of weekly schedules through strategic staffing to maintain our scheduled dates
Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
Created weekly and monthly reports and presentations.
Assisted in our payroll department, completed bi-weekly payroll for 50 employees.
Reconciled accounts, managed deposits and tracked expenses.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Bakery Assistant
Alessi Bakery
Tampa, FL
10.2014 - 07.2015
Decorated baked goods and designed visually appealing displays of finished products.
Approved products before sale to maintain highest level of quality control.
Maintained clean, organized kitchen to maximize efficiency and food safety.
Washed dishes and sanitized prep area at end of each shift.
Followed production chart to keep hot, fresh products available daily.
Operated commercial kitchen equipment and tools.
Service Leader
Sweetbay
Tampa, FL
06.2011 - 01.2014
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Quickly and accurately counted drawers at start and end of each shift.