Summary
Overview
Work History
Education
Skills
Affiliations
Member of the Collier County Fire Marshals Association
Timeline
Generic

Christina (Tina) Stewart

North Fort Myers,FL

Summary

Accomplished Permitting Coordinator with a proven track record at Cintas Fire Protection, enhancing client satisfaction through expert permit acquisition and exceptional customer service. Skilled in document review and interpersonal communication, I significantly reduced permit application errors. My adeptness in multitasking and relationship building has consistently expedited project timelines and fostered team collaboration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Permitting Coordinator

Cintas Fire Protection
10.2019 - Current
  • Provided exceptional customer service to clients throughout the permitting process, resulting in high satisfaction rates and repeat business.
  • Trained new Permitting Coordinators on company processes, ensuring consistent performance across the team.
  • Coordinated with multiple departments to ensure timely completion of permitting tasks, resulting in smoother project execution.
  • Developed and maintained a comprehensive database of permits, facilitating easy access to information for the team.
  • Collaborated with project managers to develop accurate timeline projections based on permitting requirements.
  • Reduced errors in permit applications by establishing quality control measures for documentation review.
  • Conducted thorough permit research, identifying potential roadblocks and addressing them proactively.
  • Stayed current on changing regulations and updated internal procedures accordingly to maintain compliance.
  • Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
  • Managed communication with regulatory agencies, maintaining positive relationships and expediting approvals when necessary.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Stayed up-to-date on Florida laws and licensing requirements to complete accurate and efficient reviews.
  • Updated operational records or licensing information using computer terminals.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Issued public notification of official activities or meetings.

Office Manager

Safety Signal Systems, Inc.
02.2007 - 10.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Reduced environmental impact by initiating recycling program and promoting paperless processes.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

Mariner High School
Cape Coral, FL

Skills

Document Review

  • Code Interpretation
  • Local Government Relations
  • Construction Coordination
  • Permit Application Preparation
  • Microsoft Office
  • Research abilities
  • Building Codes
  • Permit acquisition
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Data Entry
  • Task Prioritization
  • Self Motivation
  • Document Verification
  • Interpersonal Skills
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Interpersonal Communication
  • Document Preparation
  • Schedule Management
  • Researching skills
  • Time management abilities
  • Continuous Improvement
  • Adaptability
  • Written Communication
  • File Management
  • Document Management
  • Records Management
  • Professional Demeanor
  • Problem-solving aptitude
  • Legal Documentation
  • Activity Coordination
  • Data Verification
  • Proficient in Adobe
  • Meeting Preparation
  • Analytical Skills
  • Fee Management
  • City code knowledge
  • Permit Tracking
  • Construction knowledge
  • Money Handling
  • Verbal Communication
  • Relationship Building
  • Office Administration
  • Scheduling appointments
  • Professional ethics
  • Team building
  • Documentation Review
  • Deadline Management
  • Computer Literacy
  • Public Speaking
  • Record-keeping
  • Notary Public
  • Telephone Etiquette
  • Problem-solving abilities
  • Office Management
  • Conflict Resolution

Affiliations

  • Lee County and Collier County Fire Rescue Departments

Member of the Collier County Fire Marshals Association

Attend meetings and classes to further my knowledge in the codes and code changes. 

Timeline

Permitting Coordinator

Cintas Fire Protection
10.2019 - Current

Office Manager

Safety Signal Systems, Inc.
02.2007 - 10.2019

High School Diploma -

Mariner High School

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Christina (Tina) Stewart