Adept Dental Assistant with a proven track record at Dr Nguyen, Dr Griffin & Dr Allen, enhancing customer satisfaction and retention through exceptional problem-solving and active listening. Mastered inventory management and conflict resolution, contributing to a seamless patient experience. Skilled in both administrative support and client relations, showcasing a unique blend of technical proficiency and interpersonal finesse. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dr Nguyen, Dr Griffin & Dr Allen
Carrollton, TX
03.1980 - 05.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.
Collaborated with team members to develop best practices for consistent customer service delivery.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Conducted inventory management to maintain essential supplies, avoiding procedural delays.