Barbara Warburton
West Yarmouth,MA
Summary
Adept at patient-focused care, I enhanced patient satisfaction at Pleasant Bay Nursing And Rehabilitation through compassionate communication and vital signs monitoring. Skilled in both patient care and electronic charting, my background demonstrates a commitment to excellence and empathy, ensuring high standards of service and patient dignity.
Overview
27
27
years of professional experience
Work History
CNA
Pleasant Bay Nursing And Rehabilitation
02.2019 - 07.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
HHA
Bayada Home Health
09.2018 - 04.2020
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Receptionist
Corsair&Crossrip Hotel
05.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Food Server
Wequassett Resort& Golf Club
05.2017 - 10.2017
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Food Server
Ocean Reef Club Key Largo
10.2016 - 05.2017
Food Server
Basin Harbor Club
05.2016 - 10.2016
Food Server
Fiddlers Creek Country Club
11.2014 - 05.2016
Assistant Maitre D'
Marguerite Seafood Restaurant
07.2009 - 11.2014
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Hemisphere Shops
07.2005 - 02.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Data Entry Clerk
Mirand Respond System
03.1997 - 09.2001
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
GED -
Capecod Adult Education Center
Hyannis, MA06.2023
Food And Nutrition
Anchovy High School
Montego Bay Ja07.1993
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient Transfers
- Reliable team player
- Recording vital signs
- Dementia and Alzheimer's knowledge
- Safety Precautions
- HIPAA Compliance
- Compassionate
- End of life care
- Electronic Charting
- Patient-focused care
Timeline
CNA
Pleasant Bay Nursing And Rehabilitation
02.2019 - 07.2024
HHA
Bayada Home Health
09.2018 - 04.2020
Receptionist
Corsair&Crossrip Hotel
05.2018 - 10.2018
Food Server
Wequassett Resort& Golf Club
05.2017 - 10.2017
Food Server
Ocean Reef Club Key Largo
10.2016 - 05.2017
Food Server
Basin Harbor Club
05.2016 - 10.2016
Food Server
Fiddlers Creek Country Club
11.2014 - 05.2016
Assistant Maitre D'
Marguerite Seafood Restaurant
07.2009 - 11.2014
Sales Associate
Hemisphere Shops
07.2005 - 02.2007
Data Entry Clerk
Mirand Respond System
03.1997 - 09.2001
GED -
Capecod Adult Education Center
Food And Nutrition
Anchovy High School
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