Barbara Warburton
West Yarmouth,MA
Summary
Adept at patient-focused care, I enhanced patient satisfaction at Pleasant Bay Nursing And Rehabilitation through compassionate communication and vital signs monitoring. Skilled in both patient care and electronic charting, my background demonstrates a commitment to excellence and empathy, ensuring high standards of service and patient dignity.
Overview
27
27
years of professional experience
Work History
CNA
Pleasant Bay Nursing And Rehabilitation
Brewster, MA
02.2019 - 07.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
HHA
Bayada Home Health
Hyannis, MA
09.2018 - 04.2020
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Receptionist
Corsair&Crossrip Hotel
Dennis Port, MA
05.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Food Server
Wequassett Resort& Golf Club
Chatham, MA
05.2017 - 10.2017
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Food Server
Ocean Reef Club Key Largo
Key Largo, FL
10.2016 - 05.2017
Food Server
Basin Harbor Club
Vergennes, VT
05.2016 - 10.2016
Food Server
Fiddlers Creek Country Club
Naples, FL
11.2014 - 05.2016
Assistant Maitre D'
Marguerite Seafood Restaurant
Montego Bay, Ja
07.2009 - 11.2014
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Hemisphere Shops
Sangster International Airport Ja
07.2005 - 02.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Data Entry Clerk
Mirand Respond System
Montego Bay Ja
03.1997 - 09.2001
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
GED -
Capecod Adult Education Center
Hyannis, MA06.2023
Food And Nutrition
Anchovy High School
Montego Bay Ja07.1993
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient Transfers
- Reliable team player
- Recording vital signs
- Dementia and Alzheimer's knowledge
- Safety Precautions
- HIPAA Compliance
- Compassionate
- End of life care
- Electronic Charting
- Patient-focused care
Timeline
CNA
Pleasant Bay Nursing And Rehabilitation
02.2019 - 07.2024
HHA
Bayada Home Health
09.2018 - 04.2020
Receptionist
Corsair&Crossrip Hotel
05.2018 - 10.2018
Food Server
Wequassett Resort& Golf Club
05.2017 - 10.2017
Food Server
Ocean Reef Club Key Largo
10.2016 - 05.2017
Food Server
Basin Harbor Club
05.2016 - 10.2016
Food Server
Fiddlers Creek Country Club
11.2014 - 05.2016
Assistant Maitre D'
Marguerite Seafood Restaurant
07.2009 - 11.2014
Sales Associate
Hemisphere Shops
07.2005 - 02.2007
Data Entry Clerk
Mirand Respond System
03.1997 - 09.2001
GED -
Capecod Adult Education Center
Food And Nutrition
Anchovy High School