Barbara Washington
Summary
Passionate about education and professional development, Having expertise in adult education, curriculum development, and training to create an engaging and dynamic learning environment that fosters growth and innovation. With a strong background in program implementation, policy interpretation, and leadership training, I am committed to equipping learners with the skills and knowledge they need to succeed. My goal is to inspire and empower individuals through interactive and impactful instruction, driving positive outcomes in both academic and professional settings.
Overview
25
25
years of professional experience
Work History
Government Rep 2/Integration Specialist
NJ DCF Office of Housing
01.2024 - Current
- Lead program implementation efforts, focusing on capacity building and system integration to optimize organizational performance
- Builds and strengthens cross-system partnerships, developing strategic plans to align internal and external initiatives
- Collaborates with state housing agencies to streamline processes and improve service delivery through joint planning efforts
- Provides technical guidance to staff, peers, and management, interpreting policies and laws to ensure compliance and clarity
- Reviews team deliverables, contributing to the development of public information and public relations programs
- Identifies and resolves challenges in program administration, utilizing data analysis and coordination to improve efficiency
- Conduct research and prepare technical, and statistical, reports to inform decision-making
- Designs logic models, training plans, and coaching outlines based on implementation science principles
- Delivers quarterly training sessions to executive staff and adult learners, enhancing skills and fostering organizational innovation
- Coordinate and lead quarterly statewide meetings with 150 participants to share best practices and enhance the implementation of statewide modules
Administrative Specialist 4 • Child Support Hearings Officer/Back up DV Hearings Officer
New Jersey Courts
01.2022 - 01.2024
- Collected and evaluated testimony, reviewed relevant documents, and assessed evidence to make informed recommendations to a Superior Court judge regarding the establishment of paternity, and the modification and enforcement of child support obligations
- Prepared well-supported recommendations for court orders to be signed by a Superior Court judge, ensuring accuracy and legal compliance
- Delivered expert training on court procedures and legal protocols to novice staff, significantly enhancing the efficiency, accuracy, and consistency of court operations through structured instructional programs
Supervising Family Service Specialist II
State of New Jersey Division of Child Protection and Permanency (DCPP)
12.2008 - 01.2022
- Managed and trained case managers and adult learners in the screening of child abuse and neglect allegations, ensuring comprehensive assessments and timely responses
- Led Child Welfare Services (CWS) and Child Protection Services (CPS) operations, overseeing in-home supervision and placements in resource family and foster homes
- Developed strategic plans with staff to enhance family structure and maintain stability within households, focusing on long-term well-being and safety
- Supervised multiple units, including litigation, intake, adoption, and adolescent services, ensuring seamless coordination and optimal service delivery
- Directed expungements from 2015-2016 and served as a Qualitative Reviewer from 2016-2018, ensuring compliance with regulations and maintaining the integrity of case documentation
- Spearheaded training programs on DCPP software and applications, enhancing staff proficiency, team productivity, and adherence to state standards
- Promoted continuous education and skill application to improve team compliance and operational efficiency
- Facilitated staff training on creating and maintaining safe spaces, while also serving as the office safety liaison, prioritizing building, staff, and client safety
- Conducted quarterly reviews and evaluations of service provider contracts, ensuring that services were delivered effectively and aligned with client needs
Family Service Specialist I • Case Manager
State of New Jersey Division of Youth & Family Services (DYFS)
02.2004 - 12.2008
- Ensured the safety, permanency, and well-being of children while providing support to families in various home situations
- Protected the welfare of children by investigating allegations of abuse and conducting periodic home visits to assess their living environment
- Participated in qualitative case reviews (2007) to audit cases for adherence to established case practices and policies, ensuring compliance and quality outcomes
Business Administration/Accounting
Non Profit Organization
12.1999 - 12.2003
- Created and facilitated training programs for staff and adult learners, focusing on policy updates and best practices to strengthen knowledge and skills
- Enhanced staff retention and performance by implementing educational initiatives aligned with organizational goals
- Developed and implemented business solutions by analyzing and integrating key components, including personnel, processes, and operations
- Oversaw procurement for a 150-student school and a 350-member parish, ensuring effective resource management and operational support
Education
Master of Arts - Humanities & Sciences
Montclair State University
Montclair, NJ05-2015
Bachelor of Science - Business Management MIS
Montclair State University
Montclair, NJ05-2000
Skills
- Staff training
- Client service
- Customer support
- Records management
Timeline
Government Rep 2/Integration Specialist
NJ DCF Office of Housing
01.2024 - Current
Administrative Specialist 4 • Child Support Hearings Officer/Back up DV Hearings Officer
New Jersey Courts
01.2022 - 01.2024
Supervising Family Service Specialist II
State of New Jersey Division of Child Protection and Permanency (DCPP)
12.2008 - 01.2022
Family Service Specialist I • Case Manager
State of New Jersey Division of Youth & Family Services (DYFS)
02.2004 - 12.2008
Business Administration/Accounting
Non Profit Organization
12.1999 - 12.2003
Master of Arts - Humanities & Sciences
Montclair State University
Bachelor of Science - Business Management MIS
Montclair State University
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