Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Waske

Eugene

Summary

Looking for a part time position with an organic herbal shop. I am dependable, with a proven background in holistic health, customer service and health care. Successfully guided clients to healthier lifestyles through tailored wellness plans and integrative health strategies. Created products and labels for my personal company, while being proficient at order fulfillment. With my positive and calm demeanor, I feel my 25 + yrs working in customer service will be advantageous to your company.

Overview

26
26
years of professional experience

Work History

Holistic Health Coach

Self Employed
03.2019 - Current
  • Assisted clients in overcoming personal barriers to achieve their wellness goals through compassionate coaching and support.
  • Educated clients on the importance of proper nutrition and exercise, providing resources for sustainable lifestyle changes.
  • Used herbalism and plant medicine for treatment.

Host and Developer

Airbnb
08.2017 - Current
  • Planned and executed marketing activities to improve property brand and increase revenue
  • Greeted and assisted guests by gathering information pertaining to reservations or requests
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business
  • Established and upheld high standards, promoting great customer service and assistance to guests

Garden Tender

Greenforce
06.2020 - 09.2021
  • Enhanced plant growth by implementing proper pruning techniques and optimal fertilization methods.
  • Collaborated with fellow horticulture team members to ensure timely completion of tasks and maintenance schedules.
  • Maintained tools and equipment in good working order, ensuring the safety and efficiency of daily operations.
  • Maintained accurate records of plant care, treatments, and inventory for streamlined operations and informed decision making.

Physical Therapist Assistant

Infinity Rehab
07.2002 - 03.2008
  • Scheduled patient appointments to meet treatment requirements and provide quality care
  • Documented each patient case with updates in computer system
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability
  • Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs
  • Educated families and caregivers on treatment programs for improved at-home support

Medical Office Assistant

Dr. Stephen Choong
09.1999 - 03.2001
  • Answered phone calls and messages, scheduled appointments, and handled patient inquiries
  • Obtained payments from patients and scanned identification and insurance cards
  • Processed medical insurance claims and payments
  • Billing and coding for in office examinations, surgical procedures and supplies
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Prepared medical files including notes from physicians or specialties, tests, scans, and blood work
  • Wrote medical synopsis pre and post appointments, for surgeons

Education

Physical Therapist Assistant -

Mt. Hood Community College
06.2001

Bachelor of Science - Minor in Biology

University Of Oregon
Eugene, OR
06.1996

Skills

  • Customer service and support
  • Medical terminology
  • Patient Relations
  • Appointment Coordination
  • Strong phone skills
  • MS Word, Excell
  • Product labeling and distribution
  • Administration duties
  • Payment Collection
  • Billing
  • 10 Key
  • Herbalism, tincture and salve making
  • Gardener
  • 55 WPM
  • Patient Charting
  • Hospitality
  • Accommodation
  • Calm Disposition

Timeline

Garden Tender

Greenforce
06.2020 - 09.2021

Holistic Health Coach

Self Employed
03.2019 - Current

Host and Developer

Airbnb
08.2017 - Current

Physical Therapist Assistant

Infinity Rehab
07.2002 - 03.2008

Medical Office Assistant

Dr. Stephen Choong
09.1999 - 03.2001

Physical Therapist Assistant -

Mt. Hood Community College

Bachelor of Science - Minor in Biology

University Of Oregon

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Barbara Waske