Patrick Ryan
Newark,DE
Summary
Successful Mental Health advocate with approximately 16 years of experience assisting in the production of policy innovation, DVR advocacy for Mental Health populations; as well as, funding for these programs. Presently, I am seeking to obtain a position where I will be able to utilize my skills that I have acquired by successfully working with various state agencies that provide services to individuals coping with mental health issues.
Overview
29
29
years of professional experience
Work History
Customer Service Representative
Goodwill Of Delaware And Delaware County
01.2024 - Current
- Successfully completed 3 months at host sites.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Provided clerical support, addressing routine, and special requirements.
- Tracked customer service cases and updated service software with customer information.
Private Caregiver
Independent Contractor
01.2005 - 01.2007
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Assisted clients with daily living activities for improved quality of life.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided compassionate and patient-focused care to cultivate well-being.
Social Service Assistant
State Personnel Office Committee
03.1995 - 08.1998
- Drafted state committee reports.
- Monitored and evaluated impact of social services on community.
- Coordinated, developed, managed, organized and scheduled meetings between other service providers and committee members.
- Developed and maintained accurate records of programs and services.
Social Service Assistant
State Personnel Office Committee
03.2002 - 04.2004
- Drafted state committee reports.
- Monitored and evaluated impact of social services on community.
- Coordinated, developed, managed, organized and scheduled meetings between other service providers and committee members.
- Developed and maintained accurate records of programs and services.
Education
Delaware Technical Community College
Associate of Science - Human Services
A.A.S.
Wilmington, DE2004
Associate of Arts - Business Administration
Goldey Beacom College
Wilmington, DE 198081998
Skills
- Customer Service
- Problem-solving abilities
- Peer-Support
- Organizational skills
- De-Escalation Techniques
Volunteer
State of Delaware Committee for Mental Health
NAMI
Delaware Mental Health Coalition
New Directions Graduate Partners Policymaking Program
Crisis Line 160 Hours in phone services Mental Health Awards
Timeline
Customer Service Representative
Goodwill Of Delaware And Delaware County
01.2024 - Current
Private Caregiver
Independent Contractor
01.2005 - 01.2007
Social Service Assistant
State Personnel Office Committee
03.2002 - 04.2004
Social Service Assistant
State Personnel Office Committee
03.1995 - 08.1998
Delaware Technical Community College
Associate of Science - Human Services
A.A.S.
Associate of Arts - Business Administration
Goldey Beacom College
Similar Profiles
Marsha WilliamsMarsha Williams
Administrative Assistant II at Goodwill Industries Of Delaware CountyAdministrative Assistant II at Goodwill Industries Of Delaware County
MELINDA GARCIA METZMELINDA GARCIA METZ
Community Relations Coordinator at SourcePoint of Delaware County DelawareCommunity Relations Coordinator at SourcePoint of Delaware County Delaware
SHANEQUICA ROYSTERSHANEQUICA ROYSTER
NA at Goodwill, Delaware Department ofNA at Goodwill, Delaware Department of