BARBARA WYANT
Grottoes,US
Summary
Patient centered, highly seasoned Registered Nurse with extensive case management experience across insurance payers and healthcare provider networks. Deeply passionate about advocating for vulnerable populations and bridging gaps between clinical care and sustainable wellness outcomes. Expertise in executing seamless discharge planning delivering vital education and decreasing readmission rates through dedicated advocacy and post discharge follow up to secure continuity of care
Overview
24
24
years of professional experience
Work History
RN Telephonic Case Manager II
Humana
, US
11.2023 - Current
- Conducted telephonic outreach to manage complex physical and mental illnesses, addictions, and homelessness, ensuring comprehensive support.
- Strong assessment skills for clinical and psychosocial factors
- Provided follow- up calls and education to reduce hospitalizations
- Facilitated discharge planning.
- Assessed social barriers and referred to community resources.
- Developed and implemented individualized treatment plans for each individual: monitored adherence and progress to the plan
- Achieved high levels of patient engagement through effective communication and support..
- Demonstrated proficiency in a variety of computer applications to enhance workflow efficiency..
- Ensured compliance with HIPAA regulations and maintained standards for patient confidentiality..
RN Telephonic Case Manager
Aetna
, US
03.2023 - 11.2023
- Managed caseload of 75 individuals with complex diseases and mental illnesses, ensuring personalized care and support.
- Provided telephonic outreach for enrollment, assessment, and follow-up
- Developed and implemented individualized treatment plans for each individual and monitored progress.
- Coordinated services and advocated for individuals to access necessary resources and support.
- Provided immediate support and follow-up for members in crisis.
- Performed medication reconciliation to ensure accurate patient medication lists.
- Developed and implemented individualized treatment plans, monitoring progress to enhance patient outcomes.
- Medication reconciliation.
Clinical Resource Nurse
Sentara RMH Medical Center
Harrisonburg, US
10.2012 - 09.2023
- Supported complex cases across multiple units including ER, telemetry, oncology, joints, stroke, in-patient dialysis, and behavioral health.
- Assisted in implementing and managing the transition unit to prevent waiting in the ER during peak patient times.
- Supported implementation and management of transition unit, reducing ER wait times during peak patient hours.
- Performed comprehensive nursing duties including patient assessments and care planning., I.V.s, blood transfusions, administering medication and more.
RN Case Manager
North American Family Institute
Hartford, US
03.2003 - 10.2012
- Provided case management services for at-risk co-ed youth, living in a shelter setting and supporting their families.
- Attended Dr., counseling and psychiatric appointments with the youth.
- Presented transition readiness assessments to probation officers and court systems to facilitate community reintegration.
- Accompanied youth to doctor, counseling, and psychiatric appointments to ensure continuity of care.
- Performed follow-up visits with youth to monitor progress and address any concerns.
- Managed crisis situations to ensure safety and stability for youth.
RN Case Manager
Loudoun county
Leesburg, US
03.2005 - 07.2007
- Managed the residential program for clients with serious mental illness diagnoses.
- Supervised staff across four residential housing complexes, fostering teamwork and adherence to care standards.
- Facilitated safe transitions to higher levels of care.
- Participated in interdisciplinary team meetings and weekly rounds.
- Provided initial assessments and scheduled sick visits.
- Facilitated job placement process for clients seeking employment.
- Coordinated safe transitions to higher levels of care to ensure continuity and quality of client services.
Education
Master of Science - Nursing
Chamberlain College of Nursing
St. Louis, MOBachelor of Science - Nursing
Chamberlin College of Nursing
St. Louis, MOSkills
- Telephonic outreach
- Clinical assessment
- Chronic disease management
- Care coordination
- EMR management
- Education
- Resource Navigation
- Compliance
- HIPAA
- Standards and regulations
- Computer applications
- Patient engagement
- Motivational interviewing
- Active listening
- Empathy skills
- Rapport building
- Member Advocacy
Additional Information
I am completely open to obtaining additional state licensures and/or case management certifications based on your needs.
Timeline
RN Telephonic Case Manager II
Humana
11.2023 - Current
RN Telephonic Case Manager
Aetna
03.2023 - 11.2023
Clinical Resource Nurse
Sentara RMH Medical Center
10.2012 - 09.2023
RN Case Manager
Loudoun county
03.2005 - 07.2007
RN Case Manager
North American Family Institute
03.2003 - 10.2012
Master of Science - Nursing
Chamberlain College of Nursing
Bachelor of Science - Nursing
Chamberlin College of Nursing