MS Office
Barbara D. Crowe
Registered Nurse
Coatesville,United States
Summary
Reputation as a Positive & Steady Force in Changing Environments. Clinician and Educator; Manager of People for 18 years in a broad variety of settings, often in Leadership roles: Skilled Rehab (STC & LTC), Behavioral/Cognitive (inc. Drug Detox/Rehab for Homeless), CMS Clinical Auditing, Crisis Intervention, Case Management. Active Communicator/Listener; excellent Interpersonal Skills & successful at developing relationships in multidisciplinary teams. A stickler for regulatory & process guidelines.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Director of Nursing
Kadima Rehabilitation And Nursing
Pottstown, PA
04.2021 - 06.2021
- Organized and directed the overall administrative, clinical and residential care operations of the Nursing Services Dept. in accordance with federal and state regulations for this ~50-bed skilled and long-term care facility.
- Initiated an environment of safety and respect.
- Built and fostered a reliable team of nursing caregivers focused on productivity and customer service; and, presented a strategy for employee retention.
- Collaborated with Admin & Medical Director on multidisciplinary quality-assurance measures.
RN Supervisor
Various
Various, Various
06.2004 - 01.2018
- Supervised duties of licensed and certified caregivers for up to 120 skilled and long-term care customers, often as the lead clinician.
- Performed admissions/discharges/transfers, rounded with physicians, collaborated with multidisciplinary teams, and fostered a culture of community between caregivers, customers and their families.
- Personal keys of successes: organization, accuracy and respect.
RAC Coordinator
Washington Hospital Center
Fremont, CA
01.2013 - 01.2014
- Recovery Audit Contractor Coord.
- Developed this newly-created position from its inception with the goal of orchestrating a multi-departmental, coordinated appeal process for CMS-denied claims. [Was previously a contracted Case Manager at WHC.]
- Designed and maintained both the data-tracking system and a quality-assurance resolution hub serviced by a dedicated Medical Director.
- Projects to reduce denied claims included informative presentations of CMS regulations to physicians and case managers.
- Performed clinical audits of CMS-denied claims; and, wrote clinically-detailed letters to initiate time-sensitive appeals.
Registered Nurse Manager
Foreside Harbor
Falmouth, ME
01.2006 - 12.2007
- Secured appropriate and timely clinical/residential care of Maine's premier assisted-living facility; hiring/training/retention, and provided for many other services to ensure a successful stay.
- Assisted Administration with preparation for State Surveys and implementation of corrective measures.
- Led periodic family care meetings; evaluated functional abilities for initial admission and/or continuing level of care.
Education
Associate of Science - Nursing
Southern Maine Community College
South Portland, ME 09.2002 - 05.2004
Skills
Patient Education/Rights
undefinedSoftware
Various EMRs
Certification
RN Refresher, Villanova Univ, PA
Timeline
Director of Nursing
Kadima Rehabilitation And Nursing
04.2021 - 06.2021
RN Refresher, Villanova Univ, PA
05-2017
RAC Coordinator
Washington Hospital Center
01.2013 - 01.2014
Registered Nurse Manager
Foreside Harbor
01.2006 - 12.2007
RN Supervisor
Various
06.2004 - 01.2018
Associate of Science - Nursing
Southern Maine Community College
09.2002 - 05.2004
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