Barbara Ellen Edwards
Kissimmee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Sales Manager
The IEP Advocate
08.2022 - 10.2023
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
ESE Support Facilitator
Osceola School District/Polk County School Distric
08.2007 - 06.2022
- Developed and implemented behavior management plans to improve student behavior.
- Monitored data collection processes to ensure accuracy and consistency in measuring student progress toward IEP goals.
- Strengthened teacher-student relationships by serving as a liaison between general education staff and special education students.
- Provided direct instruction to small groups of ESE students, targeting specific academic or behavioral needs identified in their IEPs.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
- Increased parent engagement through regular communication about student progress and areas for improvement.
Sales Associate
Bijou Nola
02.1980 - 06.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
Master of Arts - Curriculum And Instruction in Early Childhood Ed.
Xavier University of Louisiana
New Orleans, LAB.ED - Education
University of Miami
Miami, FLSkills
- Direct Sales
- Motivational Skills
- Client Relationship Management
- Staff Training and Development
- Sales Presentations
- Customer Service
- Appointment Scheduling
- Closing Techniques
Certification
- Licensed Teaching - State of Louisiana/ State of Florida
- VPK Credential
- Florida Childcare and Education Program Advanced Director Credential.
Timeline
Sales Manager
The IEP Advocate
08.2022 - 10.2023
ESE Support Facilitator
Osceola School District/Polk County School Distric
08.2007 - 06.2022
Sales Associate
Bijou Nola
02.1980 - 06.2006
Master of Arts - Curriculum And Instruction in Early Childhood Ed.
Xavier University of Louisiana
B.ED - Education
University of Miami
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