Summary
Overview
Work History
Education
Skills
Timeline
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Barbara June Jennings

Grand Junction,CO

Summary

Reliable server, food runner, busser and host. Has been in restaurant/food service since the age of 14. Experience in very fast paced and high stress restaurants. Knowledgable about handling special dietary requirements and food safety standards. Motivated employee and always looking to go above and beyond in work place. Friendly and able to resolve customers issues with personalized service. Team worker always looking to help other employees.

Overview

7
7
years of professional experience

Work History

Host

Community Hospital
01.2023 - 12.2023
  • Set up trays for patients
  • Brought trays to patients
  • Communicated with patients about mobility issues and helped them prepare to eat food
  • Greeted patients in a warm and friendly way
  • Communicated with nurses about patients needs
  • Stocked nourishment rooms
  • Brought patients nourishments in between meals and communicated with hospital dietician for each individual patients daily glucose/protein/calorie/sodium/etc intake
  • Opened and closed hospital cafe and hospital kitchen
  • Operated register and stocked hospital cafe
  • Constant communication with diet office and nurses on patients diet regulations and restrictions to make sure received all patients the right food

Server

Bit And Spur Restaurant & Saloon
08.2021 - 11.2022
  • .Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Managed section of 12 tables while restaurant had around 500-600 dinners every night.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Stayed calm and in control during rushes, including getting all 12 tables sat at the same time.

Front of House Team Member

Fiamma Burger
03.2021 - 08.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Helped guests at tables when in need of assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Front of House

Bit And Spur Restaurant & Saloon
05.2017 - 09.2020
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.

Education

Bachelor of Arts - Fine Arts

Western Washington University
Bellingham, WA

Skills

  • Warm and Friendly
  • High-Volume Dining
  • Order Accuracy and Delivery
  • Food and Beverage Service
  • Cool Under Pressure
  • Guest Accommodations
  • Waiting Tables
  • Table Bussing
  • Stocking and Replenishing
  • Food Delivery
  • Opening and Closing Procedures

Timeline

Host

Community Hospital
01.2023 - 12.2023

Server

Bit And Spur Restaurant & Saloon
08.2021 - 11.2022

Front of House Team Member

Fiamma Burger
03.2021 - 08.2021

Front of House

Bit And Spur Restaurant & Saloon
05.2017 - 09.2020

Bachelor of Arts - Fine Arts

Western Washington University

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Barbara June Jennings