Barbarita Castillo
Weslaco,TX
Summary
Dedicated Housekeeping Room Attendant at New Life, recognized for enhancing guest satisfaction through meticulous cleaning and organization. Proficient in sanitization procedures and maintenance coordination, I excel in teamwork and collaboration, ensuring a safe and welcoming environment. My attention to detail significantly reduced housekeeping complaints, contributing to a positive guest experience.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
New Life
1815 South FM 493 Donna Tx.
08.2018 - 12.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Ensured adherence to safety and sanitation standards during cleaning tasks.
- Utilized cleaning equipment and supplies efficiently to optimize productivity.
- Reported maintenance issues to ensure timely resolution for guest satisfaction.
- Assisted in training new staff on housekeeping procedures and best practices.
- Collaborated with team members to enhance workflow efficiency and effectiveness.
- Conducted inventory checks of cleaning supplies, ensuring availability for operations.
- Adapted quickly to changing priorities while maintaining high service standards.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Education
High School Diploma -
Universidad Del Atlantico
Rio Bravo Tamaulipas, Mexico Skills
- Customer service
- Cleaning bathrooms
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Waste disposal
- Maintenance coordination
- Sorting and washing laundry
- Bathroom maintenance
- Window cleaning
- Ordering cleaning supplies
- Dusting surfaces
- Sanitization procedures
- Linen replacement
- Teamwork and collaboration
- Team support and collaboration
Timeline
Housekeeping Room Attendant
New Life
08.2018 - 12.2025
High School Diploma -
Universidad Del Atlantico