Barber Michael
Los Angeles,CA
Summary
Developed skills in fast-paced office environment, specializing in administrative support and office management. Demonstrates ability to streamline processes and improve workflow efficiency. Seeking to transition into new field, leveraging organizational and problem-solving strengths.
Self-motivated [Administration Specialist] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
3
3
years of professional experience
Work History
Cemetery Administration Specialist
(NCA) National Cemetery Administration
06.2018 - 06.2019
- Coordinated administrative support for operational tasks within cemetery management system.
- Facilitated scheduling and logistics for memorial services and events.
- Assisted in processing interments and managing burial records efficiently.
- Implemented filing systems to enhance document retrieval and organization.
- Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.
Cemetery Caretaker
(NCA) National Cemetery Administration
09.2016 - 05.2018
- Assisted with burial services, providing logistical support to families in a respectful and compassionate manner.
- Conducted regular inspections of memorial markers, identifying necessary repairs or maintenance requirements efficiently.
- Responded promptly to visitor inquiries and concerns, enhancing overall visitor experience through effective communication skills.
- Supported grieving families with compassionate assistance during funeral services and burial arrangements.
Education
Peer Support Certificate - Peer Support Certification
Los Angeles Center For Alcohol And Drug Abuse (LACADA)
Los Angeles, CA05-2022
Associate of Arts - General Studies
Trinity Valley Community College
Athens, Texas, TX01-2009
High School Diploma -
Compton Sr. High School
Compton, CA06-1978
Skills
- Scheduling appointments
- Office management
- Records management
- Document control
- Customer service
Timeline
Cemetery Administration Specialist
(NCA) National Cemetery Administration
06.2018 - 06.2019
Cemetery Caretaker
(NCA) National Cemetery Administration
09.2016 - 05.2018
Peer Support Certificate - Peer Support Certification
Los Angeles Center For Alcohol And Drug Abuse (LACADA)
Associate of Arts - General Studies
Trinity Valley Community College
High School Diploma -
Compton Sr. High School