Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

BARBIE WARREN

Los Angeles,CA

Summary

Friendly and patient CNA with over 2 years of experience in the long term. skilled and rehab. Highly trained medication technologist with 2 years of experience. Able to adjust to new environmentents well and works well with others. Organized and passionate in providing patient care and customer satisfaction. To obtain a position as a patient access representative in a medical facility where I can continue to develop my hands-on

Overview

10
10
years of professional experience

Work History

Life Insurance Agent

Primerica
01.2023 - Current
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.

CNA

Private Care
05.2023 - 01.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Appointment Clerk

Torrance Memorial Hospital
04.2019 - 12.2022
  • Expedited urgent appointment requests by prioritizing bookings based on urgency and provider availability.
  • Ensured compliance with privacy regulations by protecting sensitive client information during all stages of the appointment process.
  • Contributed to increased revenue generation through effective up-selling of additional services during appointment scheduling interactions with clients.
  • Reduced no-shows and late arrivals with timely reminder calls and follow-up emails to clients prior to their appointments.
  • Managed high call volumes while maintaining a professional demeanor, demonstrating excellent multitasking abilities under pressure.
  • Documented all calls and inquiries in computer system.

Medical Records Clerk/Volunteer

Venice Family Clinic
07.2015 - 07.2016
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient confidence by keeping patient records information confidential.
  • Supported medical staff by providing organized and accurate medical records.

Education

License -

Primerica Pre Licensing Education
Torrance

Certificate - Healthcare, Nursing Care And Patient Assistance

Mahoney University
Riverside, CA
04.2023

Diploma - Mathematics

Venice High School
Los Angeles, CA
06.1994

Skills

  • Insurance policy sales
  • Building relationships
  • Client service
  • Client account management
  • Appointment scheduling

Timeline

CNA

Private Care
05.2023 - 01.2025

Life Insurance Agent

Primerica
01.2023 - Current

Appointment Clerk

Torrance Memorial Hospital
04.2019 - 12.2022

Medical Records Clerk/Volunteer

Venice Family Clinic
07.2015 - 07.2016

License -

Primerica Pre Licensing Education

Certificate - Healthcare, Nursing Care And Patient Assistance

Mahoney University

Diploma - Mathematics

Venice High School

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BARBIE WARREN