Accomplished Broadcast AV Technician with a proven track record at Carnival Cruise Lines, enhancing live productions and event experiences through expert AV issue resolution and exceptional customer service. Skilled in Extron Systems and adept at fostering client satisfaction, consistently optimizing multimedia productions, demonstrating flexibility and technical prowess in dynamic environments.
Overview
5
5
years of professional experience
1
1
Language
Work History
Broadcast AV Technician
Carnival Cruise Lines
MIAMI , FLORIDA
03.2024 - 11.2024
Support for Broadcast operations:
Server ingest of on‐air TV content
Scheduling playback of on‐air TV content
Satellite TV reception
Interactive TV hardware and software support:
Support for live video productions:
Could include live switching, camera operator and/or PTZ camera operator.
Audiovisual services for special events:
Support for local entertainment venues (branded and non‐branded):
Support for Digital Signage Content
Perform maintenance and routine cleaning of audio and video equipment
Fill out the Technical Reports detailing any new or outstanding problem pertaining to the ship’s satellite antennas, video, broadcast, interactive or digital signage systems
Be part of the daily 9am – 11pm “In‐cabin TV Service” rotation, carrying the “AV On Call” mobile phone at all times while on duty and being reachable to provide in‐cabin television troubleshooting both for guests and crew.
Start and end guest big screen movies while in ports.
Attend any safety, hospitality, or job-related training as required and scheduled by the ship's command or immediate supervisors.
Supported venue operations through regular inspection, testing, and maintenance of installed AV systems to minimize downtime or technical issues during events.
Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
BROADCASTING ICT TECHNICIAN
ZIMBABWE BROADCASTING CORPORATION
HARARE, MC
08.2019 - 02.2024
Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AV equipment or setup procedures.
Assisted in the creation of visually compelling presentations by consulting with clients on their content and design preferences for projected materials.
Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
Demonstrated flexibility in adapting to last-minute changes in event schedules or technical requirements while maintaining a professional demeanor throughout challenging situations.
Consistently met tight deadlines by prioritizing tasks, effectively managing time, and working efficiently under pressure.
Optimized projector displays by accurately calibrating projectors for various screen sizes and resolutions to meet client specifications.
Enhanced audio quality for presentations with meticulous attention to microphone placement and sound mixing.
Provided exceptional customer service, anticipating and fulfilling clients'' needs regarding audiovisual requirements for their events.
Supported venue operations through regular inspection, testing, and maintenance of installed AV systems to minimize downtime or technical issues during events.
Enabled effective communication among team members during events by utilizing clear channels on walkie-talkies or headsets when coordinating tasks in noisy environments.
Continuously sought professional development opportunities, attending conferences and workshops to enhance technical skills and knowledge of emerging AV trends.
Tested and calibrated audio and visual equipment to verify proper operation.
Set up projectors, laptops and microphones for live presentations.
Diagnosed and resolved problems with AV equipment and media management systems.
Controlled video input for live conferences or performances and pre-recorded productions.
Performed service and system maintenance as directed.
Maintained and troubleshot audio and visual equipment to minimize downtime.
Education
Bachelors in Network Security Computer Forensics. - Computer Networking
BOTHO UNIVERSITY
GABERONE, BOTSWANA
05.2001 -
No Degree - DIPLOMA IN TELECOMMUNICATIONS ENGINEERING
TELONE CENTRE FOR LEARNING
HARARE, ZIMBABWE
08.2024 - 12.2024
Skills
AV issue resolution
Microphone Techniques
Electrical Safety
Fiber Optics
Video Editing
Recording Techniques
Broadcast Engineering
Live streaming
Control systems
Multimedia production
Extron Systems
AMX Programming
Audio-Visual Integration
Timeline
No Degree - DIPLOMA IN TELECOMMUNICATIONS ENGINEERING
TELONE CENTRE FOR LEARNING
08.2024 - 12.2024
Broadcast AV Technician
Carnival Cruise Lines
03.2024 - 11.2024
BROADCASTING ICT TECHNICIAN
ZIMBABWE BROADCASTING CORPORATION
08.2019 - 02.2024
Bachelors in Network Security Computer Forensics. - Computer Networking
BOTHO UNIVERSITY
05.2001 -
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